Instructions for Assignment
on Writing Routine/Positive/Negative Messages
Due Week 11
Worth 10% of final grade
Please upload one Word document to dropbox, with your name on top left
Part 1: Writing a routine message (Module 7 and Module 9)
Please write an email (up to one page) to request a letter of recommendation from your
professor or your employer for a job, a scholarship, or an admission to a school program.
1. Subject line
2. Greeting
3. Opening
4. Body
5. Closing
6. Signature
Sample (this is a letter; you need to write an email):
Part 2: Writing a negative message (Module 9) 1. Please sign up on Discussions a company with one of the following issues.
2. Discuss the planning of your message (up to one page) to convey negative news to
customers:
• Select a medium to deliver the message. Explain.
• Choose a direct or indirect approach. Explain.
• Explain your overall strategy.
3. Write the message (one page) to convey negative news to customers. Sample: LifeLabs (2020, June 10). Update to Our Customers: Protecting Your Information. More information: Rodriguez, J. (2019, December 17). ‘We’re sorry’: 15M LifeLabs
customers may have had data breached in cyberattack. CTV News.
Signing up a company on Discussions
a) price-fixing issue: consult the following sources.
• Explainer: What is price-fixing and how does it work? (chocolate, gas, lysine price fixing)
• Video: Bread price-fixing scandal expands (bread price fixing)
• Canadian competition bureau investigating allegations of blueberry price fixing (blueberry price fixing)
• Norwegian salmon firms face $500M class action over price-fixing allegations (salmon price fixing)
• CRT settlement: Courts approve $49.8M payout in electronics class action (cathode ray tube/CRT price fixing)
b) fraud and rig bids: consult the following sources.
• Competition Bureau Canada (2021, March 29). Multiple companies and their owners
charged with conspiracy to commit fraud and rig bids for condo refurbishment
contracts in the GTA.
c) food contamination issue: consult the following sources.
• Government of Canada (2021). Food Recall Warnings – High Risk.
Late penalty is 20% per day including weekend.
The Academic Honesty and Plagiarism policy applies.
https://www.ctvnews.ca/health/we-re-sorry-15m-lifelabs-customers-may-have-had-data-breached-in-cyberattack-1.4733963
https://www.ctvnews.ca/health/we-re-sorry-15m-lifelabs-customers-may-have-had-data-breached-in-cyberattack-1.4733963
https://www.theglobeandmail.com/report-on-business/price-fixing-what-you-need-to-know/article37395447/
https://globalnews.ca/news/4129264/blueberry-price-fixing/
https://www.cbc.ca/news/canada/newfoundland-labrador/federal-court-class-action-salmon-price-fixing-allegations-1.5419700?fbclid=IwAR0yQN73D3OIHuKf4-kudVhVqh6lYys8hby2Rms99pOsAhYc7Z2xBSQHFcY
https://www.ctvnews.ca/business/crt-settlement-courts-approve-49-8m-payout-in-electronics-class-action-1.4160613
https://www.canada.ca/en/competition-bureau/news/2021/03/multiple-companies-and-their-owners-charged-with-conspiracy-to-commit-fraud-and-rig-bids-for-condo-refurbishment-contracts-in-the-gta.html
https://www.canada.ca/en/competition-bureau/news/2021/03/multiple-companies-and-their-owners-charged-with-conspiracy-to-commit-fraud-and-rig-bids-for-condo-refurbishment-contracts-in-the-gta.html
https://www.canada.ca/en/competition-bureau/news/2021/03/multiple-companies-and-their-owners-charged-with-conspiracy-to-commit-fraud-and-rig-bids-for-condo-refurbishment-contracts-in-the-gta.html
https://inspection.canada.ca/about-cfia/newsroom/food-recall-warnings/eng/1299076382077/1299076493846
–
Assignment Instructions
on Routine, Positive, and Negative Messages
Week 11 is the deadline.
It’s worth 10% of your final grade.
Please submit one Word document with your name at the top left.
Part 1: Composing a standard message (Module 7 and Module 9)
Please send an email (no more than one page) requesting a letter of recommendation from your professor.
For a job, a scholarship, or entrance to a school program, contact a professor or your employer.
1. In the subject line
2. Greeting
3. Opening
4. Body
5. Closing
6. Signature
Sample (this is a letter; you need to write an email):
Part 2: Writing a negative message (Module 9) 1. Please sign up on Discussions a company with one of the following issues.
2. Discuss the planning of your message (up
