BUS/475 v11
Balanced Scorecard Template
BUS/475 v11
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Balanced Scorecard Template
Use the organization you chose in Week 1 as a resource for this assignment.
Background
Strategic objectives are a measure of attaining your vision and mission. They reflect the vision, mission, and values of the business, as well as the outcomes of the internal and external environmental analysis.
Scorecard Areas
Develop at least three strategic objectives for each of the four balanced scorecard areas.
Financial Objectives
Measures
Targets: Timeline/ Metrics
Increase market share
Total Revenue
Increase 5% in first year
Customer Objectives
Measures
Targets: Timeline/ Metrics
Increase customer value
Increase profit contribution per customer
Increase 5% in first year
Internal Business
Process Objectives
Measures
Targets: Timeline/ Metrics
Decrease lead times for new contract implementation
Project implementation time frames
Decrease time by 3% in first year
Learning and Growth Objectives
Measures
Targets: Timeline/ Metrics
Decrease employee turnover
Facilitate regular training and opportunities for development
Reduce by 4% in first year
Below, explain in 350-525 words:
· why these objectives are appropriate for the project.
· why these metrics and timelines are appropriate for your strategic plan.
Copyright 2020 by University of Phoenix. All rights reserved.
Copyright 2020 by University of Phoenix. All rights reserved.
