Employee Selection Process and Procedures: Starbucks
Name
Class
Institution
Option #2:
Contact a restaurant company and inquire about its employee selection process and
procedures. How does the restaurant company determine which recruits are likely to succeed as employees? What selection devices, if any, do they use? How well are the organization’s predictors of employee success working?
Table of Contents
Introduction 2
Body 2
Conclusion 3
References 3
Introduction
• Starbucks Corporation
• Introducing the chosen foodservice facility and a brief explanation of the company culture and values
• The impact of the employee selection process on the success of the company
Body
• Interviewees: Sierra (supervisor), Adam (manager)
• Employee selection process
o Online application
o Resume
o Interview, types of interview questions, Assessment
o Call back or hire on the spot
• Online application
o Eligibility (studying or working)
• Resume
o Skills and work experience of potential employees
o Qualities that the company is looking for in an applicant
• Interview
o Personality and attitude or work ethic
o Adaptibility and flexibility
Conclusion
• Importance of a detailed hiring process for larger and established restaurant companies like Starbucks
References
Gregoire, M. B. (2017). Foodservice organizations: A managerial and systems approach. Pearson.
