Introduce /Summarize the Managing or Spying.
Managing or Spying? Effectively, it’s the final Friday of the month, and that may solely imply one factor—time to course of the invoices from the freelance staff you employed. Just a few months in the past, your organization was overloaded by the quantity of knowledge processing that wanted to be completed. There have been a couple of days when the complete employees, even the janitors, stayed previous 11pm to learn by means of, type, and manage your entire shoppers’ account information. The work wasn’t essentially tough. However it was time consuming, and also you hated it when your workers and managers needed to take time without work of different vital issues to get the processing completed. You thought you discovered an ideal answer if you determined to rent some freelancers—part-time outsiders that you possibly can contract to do all of the processing, liberating up your employees to deal with different issues. What gave the impression to be an amazing answer, nonetheless, produced a couple of troubles of its personal. It wasn’t as if the work wasn’t getting completed—the freelancers truly did a reasonably good job with their assignments. The issue was, although, how a lot time they gave the impression to be spending on the work. Once you used to do the processing in-house, it often took one individual about Four-5 hours to undergo the information for one shopper. Even workers who didn’t have any specialised coaching may often get by means of one shopper’s account in lower than 7 hours. Your freelancers, nonetheless, have been charging for extra hours—much more. Six months in the past, their time sheet confirmed that they spent a median of 16 hours per account. Three months in the past, their time sheet confirmed that they spent a median of 19 hours per account. And as you open this month’s invoices, you see that they’re reporting having spent a median of 21 hours per account. You assume to your self “This may’t be proper?” You surprise if perhaps they’re simply working additional slowly. Or perhaps they’re billing you for hours they spend trying up YouTube movies. As you are worried about what the freelancers are doing, one in every of your managers says he has noticed an answer on TV the different day. It’s a service from an organization referred to as oDesk. The corporate, which helps companies join with freelance staff throughout the world, additionally presents a software program program that takes photos of freelancers’ laptop screens and data their keystrokes and mouse clicks all through the day. Briefly, it lets firms like yours know nearly each single transfer that a freelancer makes. “It’s the excellent answer,” your supervisor tells you. No extra worries about what the freelancers are doing with their time and your cash. You possibly can know each single factor they do throughout the time they’re billing you. It does appear to be an amazing answer. However you’ve got some hesitation—isn’t this a bit an excessive amount of like spying? Do I actually need to spend my time continuously trying over another person’s shoulder? Supply: Paul Davidson, “Watching over Freelancers,” USA Immediately, September 13, 2010, accessed January 22, 2015, from www.usatoday.com/printedition/cash/20100913/odesk13_st.artwork.htm.
Questions:
1) Introduce /Summarize the Managing or Spying.
2) Ought to this firm use oDesk’s characteristic to watch its contractors? Why or why not?
three) In your opinion, do the advantages of utilizing oDesk’s surveillance characteristic outweigh the potential prices?
Four) In case your boss at work saved monitor of all the things you probably did on a pc, would you think about good administration or spying?”
