Reflect on a past workplace conversation you have either witnessed or experienced in a professional setting. Write a 1- to 2-page paper analyzing this conversation using the following questions.
Describe the setting where the interaction took place? Who were the parties, and what were their titles? Give a brief summary of the interaction.
How did the individuals’ demonstrate professionalism? Was there something in their tone, demeanor, or dress that indicated professionalism appropriate to the setting?
How did the parties demonstrate accountability within the conversation? Was this conversation respectful?
Were the individuals effective in their communication with one another? Explain.
How can this experience be used to help you in nursing practice? Locate at least one resource to support your answer.
Due
Submission and Assessment Guidelines
The activity should follow APA (7th ed.) format and be no more than 1–2 double-spaced pages in length. This does not include the title or reference pages.
It is expected that your answers are free of grammatical errors and in complete sentences, where appropriate.
Be sure to cite your sources.
Submit your written assignment as a Microsoft Word document through Turnitin. For instructions on how to view this rubric, review Viewing Rubrics in Canvas on Turnitin Assignments.
Review the Writing Assignment Rubric for grading criteria.
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The setting for the interaction took place in a conference room at a healthcare facility. The parties involved were the charge nurse and a newly hired registered nurse. The charge nurse held the title of charge nurse, and the newly hired registered nurse held the title of registered nurse.
The interaction was a meeting between the charge nurse and the newly hired registered nurse. The charge nurse was providing the newly hired registered nurse with an overview of the unit, including policies and procedures, and expectations of the charge nurse role. The newly hired registered nurse asked questions and provided input throughout the meeting.
Both individuals demonstrated professionalism throughout the interaction. The charge nurse was well-informed, organized, and provided clear explanations. The newly hired registered nurse was attentive, engaged and respectful. Both parties were dressed in appropriate attire, such as scrubs, and had a professional demeanor.
The parties demonstrated accountability within the conversation by taking responsibility for their actions and being open to constructive feedback. The conversation was respectful, and both parties were able to express their opinions without becoming defensive.
The individuals were effective in their communication with one another. They were able to convey their thoughts and ideas clearly and actively listened to each other. They were also able to find common ground and come to a mutual understanding.
This experience can be used to help in nursing practice by serving as a reminder of the importance of effective communication, professionalism, and accountability when interacting with colleagues. One resource that supports this is the article “Effective Communication in the Workplace” by the American Nurses Association (ANA), which provides tips and strategies for effective communication in the healthcare setting.
References:
American Nurses Association. (n.d.). Effective communication in the workplace. Retrieved from https://www.nursingworld.org/practice-policy/workplace-safety/effective-communication/
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