BSBHRM613 Contribute to the development of learning and development strategies
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Brisbane campusSydney campus ·Introduction
The assessment tasks for BSBHRM613 Contribute to the development of learning and development strategies are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Gamma Education & Training Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully
Assessment for this unit
BSBHRM613 Contribute to the development of learning and development strategies describes the performance outcomes, skills and knowledge required to contribute to improving organisational learning, and the quality of training and assessment products and services. It covers contributing to strategy formation; designing, developing and implementing an organisational learning strategy, and reviewing and improving overall organisational learning and development. For you to be assessed as competent, you must successfully complete three assessment tasks:
Assessment Task 1: Knowledge questions – You must answer all questions correctly.
Assessment Task 2: Project – You must work through a range of activities to design and develop an organisational learning strategy.
Assessment Task 3: Project – You must work through a range of activities to review and evaluate your organisational learning strategy and implement some change.
Please refer to your Learner Portal for feedback on your Assessment ·Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this
agreement.
Have you read the assessment requirements for this unit?*
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Do you understand the requirements of the assessments for this unit?*
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Do you agree to the way in which you are being assessed?*
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Do you have any specific needs that should be considered? If so, explain these in the space below*
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Do you understand your rights to reassessment?*
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Do you understand your right to appeal the decisions made in anassessment?*
YesNo ·Assessment Task 1: Knowledge questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
• review the advice to students regarding answering knowledge questions in the Gamma Education & Training Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Gamma Education & Training Student User Guide. Refer to the appendix for information on:
• where this task should be completed
• the maximum time allowed for completing this assessment task
• whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that. ·Questions Provide answers to all of the questions below:
1. Describe three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes.*
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2. Describe the contemporary approach of design thinking to organisational learning strategy development.*
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3. Identify and describe two organisational learning theories that can be used as a basis for developing an organisational learning strategy.*
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4. Describe the importance of continuous improvement as part of a company’s organisational learning strategy and outline three types of continuous improvement processes that could be used to undertake this.*
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5. Describe three Assessment strategies that can be used for reviewing organisational learning strategy.*
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6. Describe two quality management compliance requirements relating to organisational learning.*
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7. Identify and describe two international compliance requirements relating to e learning.*
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8. Review the following documents:
https://www.vrqa.vic.gov.au/Documents/VETEssecondstandrdsgdcont.pdf
https://www.asqa.gov.au/standards/chapter-4
In relation to conducting assessment, review and list the compliance requirements and obligations under each framework.
Also list and describe the principles of assessment and the rules of evidence as part of your review.*
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9. Review the documents in the previous question, as well as the following:
https://www.iste.org/standards/for-educators
In relation to learning resources, review and list compliance requirements and obligations under each framework, as well as best practice standards for learning resources as per the international standards as above
List and explain at least three criteria that you would use to source learning resources based on these standards.*
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10. Identify and describe an example of each of the below that would be relevant to a person working in a learning and development role. Describe how each is relevant. a. Legislation
a. Legislation*
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b. Code of practice*
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C. National standards*
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11. Identify and describe two technology and systems requirements that should ideally be in place to facilitate the implementation of an organisational learning strategy.*
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To be filled out and submitted with assessment responses*
I declare that this task is all my own work and I have not cheated or plagiarised theI understand that if I am found to have plagiarised, cheated or colluded, action will beI have correctly referenced all resources and reference texts throughout these
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·Assessment Task 2: Project
Information for students
In this task, you are required to develop a report on organisational learning strategies for a case study company. You are then required to write an organisational learning strategy and policies and procedures for the company.
You will need access to:
• a suitable place to complete activities that replicates a business environment including ameeting space and computer and internet access
• your learning resources and other information for reference
• Assessment and Recognition Policy and Procedures Template
• External Training Procurement Policy and Procedures Template
• Learning and Development Policy and Procedures Template
• Learning Strategies Report Template
• Organisational Learning Strategy Template
• Performance Appraisal Policy and Procedures
• Recruitment, Selection and Induction Policy and Procedures.
• Strategic Business Plan.
Ensure that you:
• review the advice to students regarding responding to written tasks in the Gamma Education &Training Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.
Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Gamma Education & Training Student User Guide. Refer to the appendix for information on:
• where this task should be completed
• how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.
Activities
Complete the following activities:
1. Carefully read the following:
Grow Management Consultants is a consultancy company specialising in
leadership development services. These services include:
Mentoring training
• Coaching
• Management consultation
• Management program Assessment
• Development of cutting-edge tools, resources and expert advice
• Sharing best and next practices
• Leading organisations through the process of creating a leadership culture
• Recognising and celebrating excellence in leadership.
The company has a CEO, a General Manager (newly appointed), an Operations
Manager, five Principal Consultants, twelve trainers and a small HR team. The
company also has a Board consisting of the CEO and General Manager, as well as
two Executive Directors who are company shareholders.
A new Strategic Plan was recently developed to guide the organisation over the
next three years. One of the key objectives of the Strategic Plan is for Grow
Management Consultants to become established as a learning organisation.
You are the newly appointed General Manager and the CEO has given you the task
of developing, implementing and monitoring an organisational learning strategy for
the company, as the first step towards establishing Grow Management Consultants
a learning organisation.
Before you commence this task, you should ensure that you are familiar with the
company’s Strategic Business
_________________________________
Question 1:
Three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes include:
Employee surveys: Employee surveys can be used to gather feedback from staff on a variety of topics, including policy and procedure development. This feedback can be used to identify areas where there are gaps in knowledge or understanding, as well as areas where there is a need for improvement.
Town hall meetings: Town hall meetings are a great way to provide staff with an opportunity to ask questions, share ideas, and provide feedback on policy and procedure development. This can help to build trust and communication between staff and management, and can also help to ensure that everyone is on the same page when it comes to company policies and procedures.
One-on-one meetings: One-on-one meetings with staff can be used to discuss specific policy and procedure issues in more detail. This can be a great way to get feedback from staff on how they think the policies and procedures could be improved, and to answer any questions they may have.
Question 2:
The contemporary approach of design thinking to organisational learning strategy development is based on the idea that learning is a creative process. Design thinking involves identifying a problem, brainstorming solutions, and prototyping and testing those solutions. This approach can be used to develop organisational learning strategies that are tailored to the specific needs of the organization.
Question 3:
Two organisational learning theories that can be used as a basis for developing an organisational learning strategy include:
The learning organization: The learning organization is a concept developed by Peter Senge. A learning organization is an organization that is constantly learning and adapting. This is achieved through a number of mechanisms, including continuous improvement, knowledge sharing, and employee empowerment.
The competency-based organization: The competency-based organization is an organization that focuses on developing the competencies of its employees. This is achieved through a number of mechanisms, including training and development, performance management, and career development.
Question 4:
The importance of continuous improvement as part of a company’s organisational learning strategy is that it helps to ensure that the organization is always learning and adapting. This is essential in today’s rapidly changing world. Continuous improvement can be achieved through a number of mechanisms, including employee feedback, process improvement, and innovation.
Three types of continuous improvement processes that could be used to undertake this include:
Employee feedback: Employee feedback can be used to identify areas where there are opportunities for improvement. This feedback can be gathered through surveys, town hall meetings, and one-on-one meetings.
Process improvement: Process improvement involves identifying and improving inefficient or ineffective processes. This can be achieved through a number of methods, such as benchmarking, root cause analysis, and process mapping.
Innovation: Innovation involves the development of new products, services, or processes. This can be achieved through a number of methods, such as brainstorming, ideation, and prototyping.
Question 5:
Three Assessment strategies that can be used for reviewing organisational learning strategy include:
Employee surveys: Employee surveys can be used to gather feedback from staff on the effectiveness of the organisational learning strategy. This feedback can be used to identify areas where the strategy is working well, as well as areas where there is room for improvement.
Performance data: Performance data can be used to assess the impact of the organisational learning strategy on employee performance. This data can be collected through a number of methods, such as performance reviews, customer surveys, and sales data.
Cost-benefit analysis: A cost-benefit analysis can be used to assess the financial impact of the organisational learning strategy. This analysis can help to determine whether the benefits of the strategy outweigh the costs.
Question 6:
Two quality management compliance requirements relating to organisational learning include:
ISO 9001: ISO 9001 is an international standard for quality management systems. It requires organizations to have a documented quality management system in place, which includes a process for continual improvement.
ISO 13485: ISO 13485 is an international standard for quality management systems for medical devices. It requires organizations that manufacture or distribute medical devices to have a documented quality management system in place, which includes a process for continual improvement.
Question 7:
Two international compliance requirements relating to e-learning include:
SCORM: SCORM is a set of technical standards for e-learning content. It ensures that e-learning content can be used across different learning management systems.
AICC: AICC is another set of technical standards for e-learning content. It is similar to SCORM,
