A letter of application should be biographical and trace the accomplishments (educa-tion, jobs, etc.) of the applicant in chronological order
Scholarly journals in the social sciences tend to use the APA referencing method, while MLA is commonly used in the humanities
Which of the following is an example of a desirable professional attitude during a job interview
When an interviewer deliberately creates anxiety to assess your ability to perform under stress, the interviewer is conducting an unstructured interview
Evan is preparing a vésumé for posting to YouTube. Which of the following should he avoid in preparing his video
By sending unsolicited application letters
Which of the following is NOT true concerning the table of contents of a report
Which of the following is NOT true of the parts of a business report
In a typical business presentation, the number of major points should be limited to three to five
Gabrielle has an interview for a position in sales. Which of the following would most likely contribute to a favorable first impression in the interview
Jennifer, a young business associate with your firm, is anticipating her first international sales tour to make presentations to businesses in five countries. You recall your own first trip abroad and some awkward problems you encountered in business protocol. Which of the following would NOT be good business etiquette advice for Jennifer
Which of the following is BEST for comparing the total dollars spent among five fast food restaurants
You need to produce a graphic for your employees that depicts the process of handling customer service complaints. Which would be your BEST choice
Which method of research would be best for researching whether distance learning or traditional classroom instruction is more effective for your company’s employees
Which of the following is an example of an effective talking title
Which of the following is the BEST advice for including objectives in a proposal
The director of a professional organization who asks for a report on developing an online newsletter for members may request a justification report to support the recommended decision
You are organizing your résumé for a highly competitive summer internship with an accounting firm. You believe your education is your strongest qualification because your work experience has been seasonal jobs at minimum wage. You also believe that your abilities, interests, and character are qualities that closely parallel the job description supplied by the business. What type of résumé would be LEAST preferred for conveying your strengths
To produce a unified team presentation, many experts recommend scheduling at least five practice sessions
In general, companies using video interviews agree that video interviews are excellent for screening applicants, while live interviews are appropriate for final interviews
Which of the following statements is FALSE concerning the introduction of a presentation
A pictogram could be used to track progress toward completion of a six-month construction project
An analytical report
Which of the following statements BEST summarizes the role of online job searching
Which of the following procedures is NOT recommended when conducting an electronic search
Plagiarism is the presentation of someone else’s ideas or words as your own
Management is requiring employees at Sentac Enterprises to attend a presentation by your consulting firm about how to prevent sexual harassment in the workplace. What technique should you use to get the audience interested in the presentation
Which of the following is recommended during delivery of a presentation
Which of the following statements is correct concerning the writing of proposals
Which of the following is true when using color in presentation visuals
A typical short report includes
Kendrick, a recent college graduate, wants to communicate that he can get along with others and is accepting of diversity. Which of the following statements should he avoid making
When the interviewer follows a predetermined agenda such as a checklist or series of questions, he or she is conducting a structured interview, even though it may not seem structured to the applicant
In a report on effective advertising to the net generation, researchers explain the small size of the selected sample and the use of three selected online databases. They are describing the ____ of the study
Increasingly, companies are designing application forms to be tests of the applicant’s written communication skills
A report that recommends to management the installation of a new computer system is an example of an internal proposal
The statement of purpose is the goal of the study and includes the objectives the researcher hopes to accomplish
The most widely used report format for communication within an organization is the letter report
Gestures should be eliminated during a business presentation since they distract your audience
Which of the following statements is NOT correct concerning the appendix of a report
If the interviewer has been thorough, it is appropriate to say, “I don’t have any questions” when asked at the end of an interview
The use of first-person pronouns (I or we) are generally acceptable in a formal report
Which sentence BEST introduces a graphic that depicts the way people access an organization’s information on a website
Which of the following is FALSE concerning cultural perceptions of North Americans
Email polling is a popular primary research method, though it typically takes longer to conduct than other data collection methods
The pattern for incorporating graphs in text is
Because scripted speeches restrict eye contact with the audience
A report that provides a written description of how an organization can meet the needs of another organization by providing products, services, or solutions to problems is what kind of report
You want to show total U.S. auto sales in each year since 2005; the data could be illustrated using either a pictogram or a bar chart
In order for survey research to be credible, the selected sample must be representative of the population
The monthly financial statement that Sharecom Investments sends to its investors is an example of an analytical report
Reports typically travel upward in an organization because they usually are requested by a higher authority
The main function of vertical reports is to contribute to management control
XYZ, a potential supplier to NASA, would typically submit an RFP (request for a proposal) to NASA in order to obtain a contract with this government agency
Attendance records are an example of an are analytical report
Limitations refer to boundaries imposed outside the control of the researcher, such as time limit and budget
The statement of purpose is the goal of the study and includes the objectives the researcher hopes to accomplish
Hypothesis testing is appropriate only in observational research settings
Reports that examine the buying habits of a group of teenagers at three-month intervals are examples of a longitudinal study
Primary research sources include periodicals, computer databases, and encyclopedias
Electronic databases provide access to articles from newspapers, magazines, journals, and other types of publications
A customer service representative who regularly tracks the type of customer complaints made through the company’s 800 number is conducting experimental research
Secondary research is only necessary when primary research does not yield enough information
As a business researcher, one may safely accept published material as being objective
Reliability refers to the degree to which data measures what it is intended to measure
In order for survey research to be credible, the selected sample must be representative of the population
Plagiarism is the presentation of someone else’s ideas or words as your own
Scholarly journals in the social sciences tend to use the APA referencing method, while MLA is commonly used in the humanities
Referencing is essential when material is quoted from a source and is optional when paraphrasing
Email polling is a popular primary research method, though it typically takes longer to conduct than other data collection methods
While cross-cultured market research is expensive, it is worthwhile before a product launch is attempted
Including an even number of choices on a rating scale is advisable to eliminate the tendency of some groups to choose the noncommittal mid-point on the range
The development of an effective survey instrument, such as a questionnaire or interview guide, is critical to obtaining reliable and valid data
Correlation analysis might be used to determine whether a relationship existed between how respondents answered one item and how they answered another
Recommendations should flow naturally from one’s summary and conclusions and should not come as a surprise to the reader
The conclusion of a report should include a summary of findings and suggested action based on research
The research strategy used at Novartis International is to concentrate on cures for highly visible diseases
Novartis CEO Daniel Vasella advises ignoring competitors’ blogs as a source of information for business forecasting
Which of the following provides the best definition of a report
Brigit, head of a bank’s internal auditing division, has prepared a report on current auditing procedures. The report which presents suggested solutions to the bank’s auditing problems is what kind of a report
Fazer Technologies distributed copies of its annual report to it stockholders. This report is which of the following types of reports
A report that provides a written description of how an organization can meet the needs of another organization by providing products, services, or solutions to problems is what kind of report
Which of the following represents the correct sequence of steps in the problem-solving process
A report on market comparisons of tuition at state universities should follow which of the following sequences of problem-solving steps
As a result of the changing demographics in your area, your company has decided to hire those previously declared “unemployable.” Your task is to educate these people to do the job. Which of the following questions will help you MOST in solving the problem
When explaining “limitations,” the researcher is noting
In a report on effective advertising to the net generation, researchers explain the small size of the selected sample and the use of three selected online databases. They are describing the ____ of the study
If you wanted to research the Internet for articles on outsourcing to India, which of the following key phrases would result in the narrowest search
Which of the following statements about Internet resources is correct
Which type of primary research requires no direct involvement with human subjects
Which of the following is the most accurate statement concerning the use of primary and secondary research methods
Which of the following is a source of primary data
Which of the following objectives is FALSE concerning the conducting of secondary research
Which method of research would be best for researching whether distance learning or traditional classroom instruction is more effective for your company’s employees
If your research calls for counting the number of people entering two grocery stores, recording certain physical characteristics, and comparing those two sets of data, you would be conducting ____ research
Which research method would be best for determining whether employees in Acme Company’s computer assembly produce more under Theory X or more under Theory Y management style
A market researcher who uses primary research may use which of the following methods
Which of the following procedures is NOT recommended when conducting an electronic search
If your research calls for counting the number of people entering two fast-food restaurants, recording certain behavioral characteristics, and comparing those two sets of data, you would be conducting ____ research
The best definition for reliability is
Which of the following statements about sampling is correct?
Conducting a pilot test of a survey instrument involving a small group of the population can
Which of the following techniques is most effective for taking notes from secondary sources
Documentation of the work of others accomplishes all but which of the following
In-text citations for paraphrases prepared using the APA format include the following
Which of the following is the BEST suggestion for preparing accurate documentation in a report?
Which of the following does NOT apply to designing a questionnaire
A consumer researcher who observes the buying habits of people at a clearance warehouse is using which of the following methods for collecting data
Which of the following is NOT an error in data gathering
The results of product research conducted within a particular cultural setting
Which of the following is NOT a weakness in data interpretation
You have gathered data from printed and online sources as well as from a survey. What should you do to organize the writing of your report
Which of the following is a common error that MOST hinders the accurate interpretation of data
Which of the following would be considered a recommendation
Which of the following is FALSE concerning the use of Internet sources for research
Which of the following statements is MOST accurate concerning information overload
Which of the following is FALSE concerning the research efforts of Novartis
People who want to understand the interpretation of data are generally more interested in reading about proportions and ratios than about specific numbers
Fractions, percentages, and the Dow Jones industrial averages are examples of the common language used in communicating difficult or complex numbers
When viewing tabulated research results, readers or listeners need exact statistics rather than rounded fractions and percentages
When report writers present quantitative data, it is their ethical responsibility to provide all of the data rather than just a graphic representation of the data
Graphics should clarify, simplify, or reinforce the text discussion
The extreme use of color, complicated symbols and art techniques, and unusual combinations of typefaces, should be avoided because they can distract and bury relevant data
While text can be given an unethical slant, graphic aids eliminate that risk because of their quantitative nature
Flip charts and white boards are obsolete and have been replaced by electronic presentations
Graphics in reports generally do not need titles because their content is obvious
“Talking titles” that interpret the data shown in a graphic are recommended in reports rather than general headings such as “Results” or “Findings.”
For Kayla to avoid a visual distortion in the bar chart she is creating to show her company’s sales by region, she should design the quantitative axis to begin at zero, and make each bar the same width
Labeling each piece of a pie chart is not required, as long as the most important pieces are explained
To depict sales trends for the past five years, you would create a bar chart with the y-axis beginning at the lowest value reported
A line chart is an effective graphic for comparing housing prices in a particular state or region with housing prices in the United States over a five-year period
A pictogram could be used to track progress toward completion of a six-month construction project
You want to show total U.S. auto sales in each year since 2005; the data could be illustrated using either a pictogram or a bar chart
Data that can be presented in a pie chart may also be presented in a bar chart, but the reverse is not always true
A pie chart is the best type of graphic aid to use to summarize the results of a survey question to which each respondent could check more than one answer
Data on the growth of online business transactions over a five-year period would best be shown in a line chart
A graphic that will not fit on the page where it is introduced should be placed in an appendix
Interpretation and analysis of a graphic should appear before the graphic is shown
When an effective graphic is used in a report, there is no need for additional interpretation and analysis of the data
Using the default settings in presentation software programs is recommended, since software manufacturers assure that they accurately reflect the rules for graphic aid design
YouTube removes videos that are posted by users without permission of the copyright owners
Fraction, ratios, and percentages are examples of which of the following
Which of the following statements is correct concerning the reporting of quantitative data
Which of the following statements is correct concerning the use of graphics
Which of the following is NOT an acceptable design guideline that will help a viewer understand a graphic
What best determines if a graphic presentation is effective
Which of the following is an example of an effective talking title
Which of the following techniques would reduce the possibility that a reader or listener would be misled by a bar chart
A Gantt chart is
The board of directors of your organization will meet for a luncheon next month in a suburban hotel. Because of confusion in finding the location for the last meeting, your associate has asked you to provide better directions before the upcoming meeting. What type of graphic would best convey this arrangement
Which graphic aid would be best to show Starbuck’s quarterly sales over a 5-year period
The state board of education has asked for the number of last year’s high school graduates attending each of the state’s 19 public universities. Which of the following graphics would be MOST effective
Which of the following guidelines does NOT apply to a bar chart
The BEST graphic device to represent the sales of DVR devices over the last five years, with proportionate sales reflected for four age categories each year would be a
Which of the following is FALSE concerning the use of pictograms
A company that wants to chart employee absences over a two-year period should use which of the following
You want to show actual and budgeted expenses over the last five years for your company. The BEST graphic to use is a
Which of the following is BEST for comparing the total dollars spent among five fast food restaurants
Which of the following is correct concerning the design of pie charts
You are preparing a graphic for the Empty Stocking Fund to show the proportionate low spending on administrative overhead as compared to services for children. Your pie chart should
You need to produce a graphic for your employees that depicts the process of handling customer service complaints. Which would be your BEST choice
Placing graphic material in the appendix is
The pattern for incorporating graphs in text is
Which of the following numbering systems is recommended when incorporating graphs, pictures, and tables into a written report
Which of the following sentences best introduces a graph in a written report
In formatting a report, you discover that an entire table will not fit on the bottom of a page. You should
When interpreting and analyzing a graphic presented within the text
Which sentence BEST introduces a graphic that depicts the way people access an organization’s information on a website
Thomas is writing a report which contains a column (vertical) bar chart that shows last year’s employee enrollment in three management training programs: conflict resolution, time management, and team building. Which of the following statements best interprets and analyzes the graph
Which of the following is true concerning the use of graphics in business documents
Which of the following statements is MOST accurate in regard to presentation software for the design of graphics
Which of the following statements is accurate concerning digital material on YouTube
Which of the following statements about statistics is FALSE
The need for preliminary and addenda items is influenced by the length of the report and its formality
Word processing software can simplify the tedious task of creating a table of contents
An executive summary should only be used for long and complex reports
An abstract, or executive summary, summarizes the findings section of the formal report but does not mention the recommendation(s).
Conclusions are drawn by inference from research findings, while recommendations are the writer’s opinion of what action should be taken based on the conclusions
When the reference list of a report includes sources not cited in the report, it is referred to as a bibliography or works consulted
An appendix contains supplementary information that supports the report but is not appropriate for inclusion in the report itself
Talking headings are preferred in business reports because they tell about the content of the sections and reveal any conclusion(s) presented in the sections
All report headings that are of the same level must be consistent in positioning, appearance, and grammatical construction
A manager who asks for a report on the best phone system for an office may request a justification report to support the recommended decision
The director of a professional organization who asks for a report on developing an online newsletter for members may request a justification report to support the recommended decision
Businesses often develop their own report styles which may differ from standard style manuals
The use of first-person pronouns (I or we) are generally acceptable in a formal report
“Authorization was received from the IRS” is an example of a sentence using active voice
When designed correctly, form reports save time and increase clerical accuracy over individually prepared reports
The most widely used report format for communication within an organization is the letter report
When a consultant proposes a program to a client, the most suitable report form is a memorandum report
An unsolicited proposal is prepared by an individual or firm that sees a problem to be solved and submits a proposal for consideration
A report that recommends to management the installation of a new computer system is an example of an internal proposal
An RFP describes a problem that needs to be solved and invites respondents to describe their proposed solutions
With team-prepared proposals, the whole team typically works together on each section of the proposal
A report that recommends to management the adoption of a particular cell phone plan for company employees is an example of an internal proposal
U.S. firms such as AFLAC typically protect themselves against competitors by including in their annual corporate reports only that which is required by the Security and Exchange Commission.
Requirements for disclosure in companies’ annual reports are consistent throughout the world
A limitation of group support systems is that only sequential editing is supported
The executive summary in a formal report should
Which of the following is NOT true of the parts of a business report
An analytical report
Which of the following is NOT true concerning the table of contents of a report?
Which of the following is NOT true of the executive summary
Which of the following is correct concerning the executive summary (abstract) in the preliminary pages and the summary that appears as a final section of the report body
Which of the following is correct concerning the analysis sections of a formal report
Which of the following best describes the purpose of an analytical report
Which of the following statements is NOT correct concerning the appendix of a report
The content outline of a report
Which of the following headings is NOT parallel with the others
A typical short report includes
Which of the following is applicable to the development of headings for a report
Which of the following descriptions is most valid, as it applies to accurate methods of analyzing data
Derek is writing a short report about his findings on the attitudes of custodial employees on the job. The audience for the report is Physical Plant management for the company. Which of the following formats should Derek use
Which of the following is NOT a benefit of form reports
Which of the following guidelines is appropriate when preparing memo and letter reports?
Which of the following statements is correct concerning the writing of proposals
A manager who wants to introduce flexible work schedules in a company will write which one of the following proposals for management consideration
Rozell & Ramos Associates wants to ask companies to submit bids to design the lighting in their new building. The Associates will develop which of the following documents to solicit bids
As a restaurant owner, you are submitting a proposal to a local radio station, offering to operate a concession stand during an all-day benefit to raise money for your city library. Which of the following would be an acceptable place to present the expected costs
Which of the following is the BEST advice for including objectives in a proposal
Which of the following statements is FALSE in regard to collaborative report preparation in a typical writing team
Which of the following is true concerning what the writer should do during the preparation of an effective proposal
The AFLAC annual report, rated as one of the best, is an example of which type of report
According to annual reports expert Sid Cato, a company’s annual report should
A team of collaborative writers are preparing a procedures manual for the firm’s employees. They have divided the writing task so that each writer is working on a different part of the manual at the same time; the team is applying
The World Wide Web offers easy access to a universe of information; therefore
Regina runs into her supervisor in the hallway and updates him on a current project. Such an encounter is a type of oral briefing
To be effective as a presenter, you must spend time learning about the audience
Sierra is planning a presentation on teamwork. An important part of planning this presentation should be for her to determine what she wants to accomplish during this presentation
Humor should not be used when introducing a presentation because it can be offensive to members of the audience
Because spoken communication is more difficult to process than written communication, complex, lengthy sentences that are acceptable for written documents are NOT effective in a presentation
In a typical business presentation, the number of major points should be limited to three to five
The close of a presentation should be creative and memorable because audiences tend to remember what they hear last
Speakers who use presentation visuals are considered better prepared and more persuasive and interesting then speakers who do not use visuals
To avoid clutter, you should limit slide content to key ideas presented in as few words as possible
As a general rule in presentations, a speaker should include only one major idea on each slide
Since color is an attention getter, the skilled presenter should use as many different colors as his or her software supports
Black text against a white background provides the greatest contrast
Extemporaneous speeches require no preparation or rehearsal
When delivering a presentation, an impressive introduction of you as the speaker will help to establish your credibility with the audience
Gestures should be eliminated during a business presentation since they distract your audience
One effective way to elicit feedback about your presentation from an intercultural audience is to frequently ask them if they understand
North Americans are perceived by members of some cultures as too casual in their presentation style
Although North Americans prefer a direct approach (with the main idea presented first) in most presentations, many cultures including the Japanese, Latin Americans, and Arabs consider the straightforward approach tactless and rude
Simplified English, with a core vocabulary of 1,500 words, is recommended when presenting to an audience of people who speak English as a second language
To produce a unified team presentation, many experts recommend scheduling at least five practice sessions
Team members who are not currently speaking during the presentation should maintain eye contact with the audience or look at their own notes
Gerome has planned a distance presentation for new employees in his company’s six locations. Since he has not previously met the participants in person, he should schedule a conference call with the participants to establish rapport prior to the distance presentation
Under the Copyright Act of 1976, copyright is automatic as soon as a file is posted to the Internet
Java applets developed by Sun Microsystems can be used to enhance websites and cell phone applications
An accent can be perceived either negatively or positively by an audience
Sun Microsystems CEO, Scott McNealy, once banned the use of PowerPoint by his employees
Knowing the audience for a business presentation involves
Which of the following is a factor that will help you direct a presentation specifically to an audience
Which of the following statements is FALSE concerning the introduction of a presentation
Which of the following is a goal of an effective introduction to a presentation
Which of the following should a speaker generally avoid in the body of a presentation
Management is requiring employees at Sentac Enterprises to attend a presentation by your consulting firm about how to prevent sexual harassment in the workplace. What technique should you use to get the audience interested in the presentation
Which of the following would BEST capture the attention of the audience in an introduction to a speech about diversity in the workplace
Jacob, an expert in traffic patterns requirements for increasing highway lanes, is presenting to the Tennessee Department of Transportation about the need for additional highway lanes between Nashville and Memphis. What would be an effective opening for his presentation
Tristan is developing a presentation for employee orientation. Which of the following should NOT be used as a technique to ensure that the audience understands the points of his presentation
Jessica, an architect with experience in designing jails for rural areas, is making a presentation to the Nixon County Board of Supervisors to convince them to hire Peterson & Melton Architects to design and manage the building of their 200-bed jail in rural Alabama. What would be an effective closing to her presentation
Ravi has just presented a preview of the office of the future to a group of office managers. Which of the following would provide the best closing to his presentation
Scarlette is developing appropriate presentation visuals for an upcoming workshop. Which of the following is a limitation of using an electronic presentation
Randall, an advertising campaign specialist, is making a presentation to decision makers at his firm on marketing a new sports nutrition supplement, Crealean, for building muscle. What would be the most effective presentation visual for him to use
When designing an electronic slide
Which of the following guidelines is NOT applicable to the design of electronic slides
Which of the following is true when using color in presentation visuals
Which of the following statements is correct concerning the use of color in electronic slide presentations
The way in which a speaker produces and joins sounds is referred to as
Gannon has prepared an effective and well-thought out electronic presentation on business uses of social networking. As he is setting up for his presentation, the laptop he plans to use with the projector has a hardware failure. What should he do
Which of the following statements is true of the use of presentation visuals
An engineer would like to give an electronic presentation on his company’s new security product to a client. The engineer would like to project a high-tech, classy, and simple image in his presentation. What color scheme would you recommend that he use
Which of the following is recommended during delivery of a presentation
Which of the following is NOT recommended concerning the use of gestures during a business presentation
During the question-and-answer period at the end of your presentation
Because scripted speeches restrict eye contact with the audience
In the national organization Toastmasters, members are required to speak on a regular basis. In one situation, a member pulls a topic from a hat, spends a few minutes preparing, and then gives a 3-5 minute presentation on the topic. What kind of delivery is this
Which of the following is NOT true of an extemporaneous business presentation
José is making a presentation to potential donors for International University about design and construction plans for the new Health Sciences Center planned for the institution. He has never spoken to these donors before and he is new to the university. Which of the following techniques should he use to make an effective presentation
Crystal, a special events coordinator for the American Heart Association, is visiting Henderson Middle School to kick off a campaign called Jump Rope for Heart. She is in a gymnasium speaking to 300 11-year-old students without the aid of a microphone. Which particular vocal quality might be a concern
A male friend has asked for advice on how he should dress to give a presentation at a local business organization’s annual awards banquet to be held in a downtown hotel. Which of the following would be your BEST suggestion
When creating a “winning team” to prepare and deliver a team presentation
Which of the following is FALSE concerning effective team presentations
Distance delivery presentation methods are appropriate
You will make an initial presentation to the board of directors of an international company. All members of the board are competent speakers of English as a second language. You should
You will be making a presentation to an Arab audience. Remember that
Which of the following is FALSE concerning cultural perceptions of North Americans
Which of the following should be avoided when speaking to an Asian audience
Jennifer, a young business associate with your firm, is anticipating her first international sales tour to make presentations to businesses in five countries. You recall your own first trip abroad and some awkward problems you encountered in business protocol. Which of the following would NOT be good business etiquette advice for Jennifer
Which of the following is true concerning the English language
Which of the following sentences would be most effective in a presentation to employees in your Tokyo office regarding new hiring policies
Which of the following techniques should you consider when using Java script as designed by Sun Microsystems to upload presentations to the Web
Jon is researching and writing a presentation request by his boss regarding beginning a business casual dress policy at Baltz& Stein Architects. In his research, he finds a suggested dress code from the American Institute of Architects and wants to include information from it in the presentation. How should he include the AIA policy without infringing on the copyright
Marcus, Leroy, and Mallory are planning to give a team presentation on diversity for their company. Which of the following is NOT an effective guideline for their team presentation
When planning and practicing your presentation to a national audience, how should you handle a Deep South accent
A job applicant should complete an assessment of the career field and the particular job before preparing a résumé
Networking both electronically and in person is important to gaining job leads and career counseling
On the initial scan, an employer typically reads each résumé carefully, looking for reasons to pursue the applicant
A career summary section on your résumé has become a standard section in today’s information age
Jobs included in the work experience section of a résumé may be listed in chronological order or in order of job relatedness
Employers generally prefer not to receive information that provides information about gender, age, marital status, religion, national origin, or disability because questions could be raised about whether the information was used in the hiring decision
Friends, relatives, and neighbors make good job references because they know the candidate well and can personalize their recommendations
The well-planned résumé will slightly understate the credentials of the applicant to avoid the risk of unethical embellishment
An effective résumé summarizes the career-related strengths and weaknesses of the job applicant
A job applicant need no longer be concerned about the possibility of gender discrimination in employment, since it has been illegal for decades
When preparing a scannable résumé, it is advisable for the applicant to use creative formats that simulate catalogs or newspaper columns to set the résumé apart visually from many others that will be received
A scannable résumé can be categorized and ranked by the employer based on the number of key word matches found
Daphne is applying for a job as an interior designer and would like to supplement her standard résumé with illustrations of projects she has completed; she should prepare a professional portfolio
La’Shon is hoping to obtain a job in broadcasting and plans to send his résumé to a variety of media organizations. He should make his résumé as convincing as possible but should not send a video to avoid possible discrimination due to gender, ethnicity, or other characteristics
Both paper and electronic résumés should be accompanied by an application message or cover letter
A letter of application should be biographical and trace the accomplishments (education, jobs, etc.) of the applicant in chronological order
A key to the Container Store’s success as a recognized best company to work for is its forthright sharing of financial information with all employees
When gaps exist in employment history, the candidate should adjust other dates so as not to reveal the gap and compromise chances of obtaining an interview
Revealing marital status on a résumé is generally more advisable for a woman than for a man
I