MBIS4008 Business Process Management
Assessment Type: Literature Review
Assessment Number: 2 (Part A)
Assessment Weighting: 20%
Alignment with Unit and Course:
Unit Learning Outcomes: ULO01: Interpret business process concepts, analytical frameworks, and applications in business.
ULO02: Analyse the role of information technology in Business Process Mapping.
Graduate Attributes Assessed: GA1: Communication: The ability to communicate persuasively, both orally and in writing, with a diverse range of audiences.
GA3: Research: The ability to conduct and evaluate projects.
GA4: Critical thinking & problem solving: The ability to proactively identify and solve problems creatively and in a structured and methodical way.
GA6: Flexibility: The ability to critically assess, evaluate, and synthesize alternatives.
Due Date/Time: Session 4, Final day of Week 2 (Friday) via Moodle Turnitin 5:00pm (AEST)
Assessment Description:
Students are expected to individually write a 1000-word literature review. The lecturer may select an industry for research and literature review. For example, the Food and Beverage Delivery Industry may be chosen to explore how businesses are operated within that industry. The goal is to identify and understand the general business processes managed by companies in that industry.
The structure of the literature review should include a cover page, an abstract, a body that discusses key topics from the literature, and a complete list of references formatted in Harvard style. The literature review should cover relevant theories, concepts, and notions from the weekly topics and be guided by the provided marking rubric.
Research Expectation:
Use credible sources, including but not limited to the textbook, government reports, industry reports, newspaper articles, books, and journal articles.
Utilize the EBSCO Databases accessed through the Library and Learning Support page on Moodle for finding journal articles, case studies, and other relevant resources.
Maintain proper referencing and apply Harvard referencing style.
Detailed Submission Requirements:
Individual work
Use Harvard referencing, including the reference list
Submit the assessment on time to avoid penalties
Ensure that the work is your own and properly referenced to avoid misconduct
Submit the assessment through Turnitin via the unit page on Moodle
Late Submission:
Late submissions will be subject to a 5% reduction per day (or part thereof) of the total marks available for the assessment item.
Submissions later than one week after the due date will not be accepted unless special consideration is approved.
Special Consideration:
Students may be eligible for special consideration if their ability to submit or attend an assessment item is affected by circumstances beyond their control.
Special consideration requests must be submitted within 3 days of the assessment item or exam due date.
Refer to the AIH website for the special consideration request form and further information.
Unit MBIS4008 Business Process Management
Assessment 2 (Part A) – Literature Review – Marking Rubric
Criteria Marking Criteria
HD D C P F
Abstract, Introduction & Background (5 marks)
Resources are relevant, fully appropriate, and demonstrate excellent research skills.
(4.25 – 5 marks)
Resources are mostly relevant and appropriate, demonstrating very good research skills.
(3.75 – 3.24 marks)
Resources are appropriate and demonstrate good research skills.
(3.25 – 3.74 marks)
One resource is relevant and demonstrates average research skills.
(2.5 – 3.24 marks)
No resources were obtained, or resources are not relevant. No research skills demonstrated.
(0 – 2.49 marks)
Interpret business process concepts, analytical frameworks, and applications in business. (5 marks)
Provides relevant and fully appropriate discussions that demonstrate an excellent understanding of concepts, analytical frameworks, and business applications.
(4.25–5 marks)
Provides relevant and appropriate discussions that demonstrate a clear understanding of concepts, analytical frameworks, and business applications.
(3.75 – 4.24 marks)
Discusses appropriate concepts and topics that demonstrate a good understanding of concepts, analytical frameworks, and business applications.
(3.25 – 3.74 marks)
Demonstrates some understanding of concepts, analytical frameworks, and business applications.
(2.5 – 3.24 marks)
Demonstrates poor understanding of concepts, analytical frameworks, and business applications.
(0 – 2.49 marks)
Analyse the role of information technology in Business Process Mapping. (5 marks)
Provides excellent analysis of the role of information technology in Business Process Mapping.
(4.25 – 5 marks)
Provides very good analysis of the role of information technology in Business Process Mapping.
(3.75 – 4.24 marks)
Provides good analysis of the role of information technology in Business Process Mapping.
(3.25 – 3.74 marks)
Demonstrates a reasonable understanding of the role of information technology in Business Process Mapping.
(2.5 – 3.24 marks)
Poor analysis of the role of information technology in Business Process Mapping.
(0 – 2.49 marks)
Referencing (5 marks)
Accurate and complete Harvard referencing.
(4.25 – 5 marks)
Mostly accurate Harvard referencing.
(3.75 – 4.24 marks)
Satisfactory Harvard referencing.
(3.25 – 3.74 marks)
Harvard referencing style followed with errors.
(2.5 – 3.24 marks)
Harvard referencing is full of errors or not attempted.
(0 – 2.49 marks)
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MBIS4008 Business Process Management
Assessment Type Report
Assessment Number 2 (Part B)
Assessment
Weighting Report (Individual)
30%
Alignment with Unit and Course Unit Learning Outcomes Graduate Attributes Assessed
ULO02: Analyse the role of information technology in Business Process Mapping.
ULO03: Demonstrate capability in the application of a process mapping tool. GA1: Communication: The ability to communicate persuasively, both orally and in writing, with a diverse range of audiences.
GA3: Research: The ability to conduct and evaluate project.
GA4: Critical thinking & problem solving: The ability to pro-actively identify and solve problems creatively and in a structured and methodical way.
GA6: Flexibility: The ability to critically assess, evaluate and synthesise alternatives.
Due Date/Time Session 6
Report due in Week 3 (Friday) via Moodle Turnitin 5:00pm (AEST)
Assessment Description In this project, you will write a comprehensive report analysing the current As-Is of an organisation. You will evaluate the existing business processes and then using the concepts, BPM frameworks that you have learned in this unit you will design a To-Be business process model that addresses the main limitations and challenges of the previous scenario. There are many cases that students can explore. This includes services across different industries such as e-Health, telehealth, transportation, online banking, online studies etc. Students should discuss their topics first with the unit coordinator to confirm their preferred topic.
You are encouraged to attend the workshop on Referencing and Research Practice organised with the Academic Success Team (AST). You may also schedule a one-on-one workshop with the AST by emailing academicsuccess@aih.nsw.edu.au.
The structure of the project is a 2000-word report, the contents of which are detailed below. It is the report that requires submitting as the finished piece of work and this will be marked based on the rubric provided on page 5. Ad hoc work in whatever form will not be marked if submitted.
The word count is 2000 words. This is subject to plus or minus 10%. The word count does not include the executive summary, the table of contents, the list of references or any appendices. However, please note that appendices should be used for supplementary information only: they will NOT be considered for marking.
The report content will comprise of the following sections:
Title page: this must contain the title of the report and your names, unit name, unit number and date of submission.
Table of contents (TOC): ideally, but not necessarily, constructed using the hyperlink functions in Word. Lists of figures and tables are not required.
Executive summary: an executive summary provides an overview of the ENTIRE report. It is NOT an introduction section. It is NOT a background section. The purpose of an executive summary is to provide an understanding of the document without having to read the complete report. Ideally, half to one page in length (but no longer), the executive summary will contain a summary sentence or two on each section of the report. Do not use headings or titles in the executive summary; it should be written in essay narrative format and read seamlessly.
Introduction: the introduction informs the reader of the aims and methods applied in the project. It also defines the scope of the project (what is included and what is not). Whilst it may mention the chosen organisation by name, the introduction DOES NOT talk in detail about the chosen organisation or its industry.
Background: a background informs that reader of the context to the project. Here the organisation and its industry are described. Information about the past performance is presented along with any notes about major milestones. It is easy to ‘go overboard’ with this section and consume much word count; one page is all that’s needed to set the scene for the project.
Moreover, in this and other sections, too many students often over-rely on company websites. Most times, these websites present an organisation’s promotions (advertising) or opinions masquerading as facts. Because of the convenience and profusion of this type of information, it is too easy for students to ignore the authoritative sources of data that can be reached through AIH library databases: however, the use of AIH library databases is the way to higher marks!
Methodology: This section highlights the methodologies applied to your given case. You need to clearly state a reason as to why they used that technique and provide supporting references especially if the technique is relevant for that particular industry.
Results: In this section, students will provide the results of their analyses. The results need to be provided in a logical sequence to ensure that the document is coherent and well synthesized. The results need to clearly show the application of the techniques covered in this unit and that the relevant assumptions in terms of the data have been given due considerations.
Key Findings: The findings of the analyses will be explained in this section. You are expected to be elaborate, and provide an in-depth explanation of the results and why they support or don’t support the results of the analyses. You need to provide the necessary reference to support any claims to ensure that the findings are supported by others in that field.
Recommendations: The recommendation highlights any key findings from the analyses that would help the business and organisation address areas that can be improved based on the findings. Recommendation sections are usually concise and provide practical advice to an organisation on areas that needs to be addressed.
Conclusions: Through logical reasoning, this section should summarise how the project objectives have been achieved using appropriate business analytics tools and techniques.
List of references: this should be formatted in Harvard style.
It is also vital that your work is guided by the marking rubric.
Research expectation:
● The submission needs to be supported with information by credible sources.
● Credible sources should be varied and include, but not limited to, the Textbook, Government reports, Industry reports, Newspaper articles, Books, and Journal articles.
● Use the EBSCO Databases accessed through the Library and Learning Support page on Moodle to find journal articles, case studies and more to help you prepare your assessment. Speak with the library Helpants or email (academicsuccess@aih.nsw.edu.au) if you require further Helpance.
Detailed
Submission Requirements ● Use Harvard referencing including the reference list
● All students must submit the peer Assessment via relevant Moodle link before the assessment due date
● You must submit the assessment through the Assessment 3 Turnitin link on the Moodle page for this unit
Individual Work
Misconduct ● The assessment will be submitted through Turnitin via your unit page on Moodle.
● Turnitin is plagiarism software, which will identify if you have copied information and included it in your assessment.
● Copying information from others (i.e. websites, partner company information, or other students etc.) without acknowledging the author is classified as misconduct.
● Engaging someone else to write any part of your assessment for you outside of the group work arrangement is classified as misconduct.
● To avoid being charged with Misconduct, students need to submit their own work and apply Harvard Style Referencing (ask your lecturer or the learning support coordinator (academicsuccess@aih.nsw.edu.au) if you do not know what this means, or you need Helpance applying it).
● The AIH misconduct policy and procedure can be read on the AIH website (https://aih.nsw.edu.au/about-us/policies-procedures/).
● Use the AIH referencing guide accessible via Library and Learning Support Page on Moodle.
Late Submission ● Any assessment submitted past the specific due date and time will be classified as Late.
● Any Late submission will be subject to a reduction of the mark allocated for the assessment item by 5% per day (or part thereof) of the total marks available for the assessment item. A ‘day’ for this purpose is defined as any day of the week including weekends. Assignments submitted later than one (1) week after the due date will not be accepted, unless special consideration is approved as per the formal process.
Special consideration ● Students whose ability to submit or attend an assessment item is affected by sickness, misadventure or other circumstances beyond their control, may be eligible for special consideration. No consideration is given when the condition or event is unrelated to the student’s performance in a component of the assessment, or when it is considered not to be serious.
● Students applying for special consideration must submit the form within 3 days of the due date of the assessment item or exam.
● The form can be obtained from the AIH website (https://aih.nsw.edu.au/current-students/student-forms/) or on-campus at Reception.
● The request form must be submitted to Student Services. Supporting evidence should be attached. For further information please refer to the Student Assessment Policy and associated Procedure available on
● (https://aih.nsw.edu.au/about-us/policies-procedures/).
Unit MBIS4008 Business Process Management
Assessment 2 (Part B) –Individual Report – Marking Rubric
