Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية الإلكترونية
College of Administrative and Financial Sciences
Assignment 3
Quality Management (MGT 424)
Due Date: 04/30/2022 @ 23:59
Course Name: Student’s Name:
Course Code: MGT424 Student’s ID Number:
Semester: Second CRN:
Academic Year:2021-22-2nd
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
Marks Obtained/Out of 10 Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
• The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.
3rd Assignment
Instructions to search the case study:
1. Via your student services page, log in to the Saudi Digital Library.
2. After your login with your student ID, search for the following article:
QUALITY IMPROVEMENT IN PRODUCTION ENTERPRISE. CASE STUDY.
By KONIECZNA, Monika1
ISSN number: 1641-3466
Learning Outcomes:
1. Recognize the importance of quality management theory, principles, and practices applied in businesses on national and international levels. (CLO1)
2. Use quality improvement tools and practices for continuous improvement to achieve the organizational change and transformation. (CLO3)
Quality Improvement in Production Enterprise Case Study
This paper examines the different meaning of quality and its relation to the companies` continuous development efforts. In this article, the six-sigma tool as one of the common quality approach was discussed and presented intensively through a case study application in a book printing company.
Read the case study thoughtfully and answer the following questions:
1- Discuss the different quality term as presented by the author. Which one of these terms is more practical from your point of view? ( 250 – 300 words – 3.5 points)
2- Describe the printing company` production process current state. Which one of the current issues listed is more critical and why? ( 250– 300 words – 3.5 points )
3- Do you think the proposed actions for improvements are efficient? Explain. ( 200– 300 words – 3 points )
Answers
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