Communication and Crew Choice Making
Half 1: Sharpening the Crew Thoughts: Communication and Collective Intelligence
A. What are a number of the attainable biases and factors of error that will come up in workforce communication programs? Along with these cited within the opening of Chapter 6, what are another examples of how workforce communication issues can result in catastrophe?
B. Revisit communication failure examples in Exhibit 6-1. Establish the attainable causes of communication or decision-making failure in every instance, and, drawing on the data offered within the chapter, focus on measures which may have prevented issues from arising inside every workforce’s communication system.
Half 2: Crew Choice-Making: Pitfalls and Options
A. What are the important thing signs of groupthink? What issues and shortcomings can come up within the decision-making course of because of groupthink?
B. Do you suppose that people or teams are higher decision-makers? Justify your alternative. In what conditions would people be simpler decision-makers than teams, and in what conditions would teams be higher than people?
