OPM 220 Assignment #1 – Interview a Department Head Report
Report due: Oct 11, 2022
Deliverable #2: Written Report Eight-15 pages
Assessment of Lodge Department Administration Under:
Sheraton Parkway, Richmond Hill Ontario
Goal:
The workforce task is to research the connection between idea from the textual content and different sources and observe in that division.
To perform this task, among the many issues the workforce should do, is to have a assembly, decide a division you have an interest in or the place one of many members has a contact and prepare an interview with the supervisor of that division. The questions that you’ll formulate for this interview needs to be generated as a results of the studying of the literature and sophistication dialogue and principally formulated across the following 5 main classes which might be necessary to understanding the division’s capabilities/roles. The workforce’s activity is to look at the connection between the textual content’s idea and different sources and observe in that division.
To finish this task, the workforce should maintain a assembly, choose a division by which you have an interest or the place one of many members has a contact, and prepare an interview with the supervisor of that division. The questions you’ll formulate for this interview needs to be generated as a results of your studying of the literature and sophistication dialogue, and needs to be centered on the 5 main classes listed under which might be vital to understanding the division’s capabilities/roles.
They need to generate questions alongside these traces from class and readings:
1. Mission of the Department – How does this division match within the massive image of the lodge’s group? 5 marks
2. Individuals – Who’re the personnel, what are their jobs, what are the alternatives? What are the nice factors and challenges about working on this division? What are the Sensible realities of labor on this division? 15 marks
three. Interactions – How does this division connect with different departments within the lodge? With which departments does it work most carefully? Which departments does it not work together with on a common foundation? 5 marks
four. Administration – Who’re the managers of this division? What’s a typical profession monitor for these folks? The place do they go from right here? 5 marks
5. Points – What are the main points that the managers and employees of this division face on a common foundation? How are these points resolved? Are these points widespread to all inns, or are they distinctive to this lodge or this sort of lodge? 20 marks
6. Finances – What are the main “price range variables?” How do they differ? What kind of Authority does the supervisor have over the price range? 10 marks
Fundamental necessities of the paper:
? Introduction – Describe location, dimension, sort of property and main market segments.
? Chain of command for the lodge property together with all the main departments – a lodge group chart can be useful right here however be sure you describe verbally the important thing -Chain of Command- relationships.
? Establish the division as both a price or revenue heart. Describe the main expense or income elements.
? Describe the useful relationships and duties of the division beneath examine. (What do they do?)
? Describe the division’s contribution to the lodge’s advertising and marketing methods. Make sure to embody facets of each inside and exterior advertising and marketing actions.
? Conclusion and in-depth dialogue of what rules and theories you’ve got realized from textbook and sophistication that had been particular to the division you analyzed. How does idea work in observe?
Different:
• Embody the interview questions (and their sources) and a copy of the thanks hand written letter and the addressed and stamped envelope written to the supervisor as an appendix.
• Should be typed and double-spaced–maximum 12-point sort. Paper needs to be a most of 15 pages (not together with cowl sheet, desk of contents and appendices).
