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Faculty of Info and Bodily Sciences
Process Analysis and Problem Solving
INFO6050
Assessment Merchandise four
Kind: Written Report
Weighting: 25%
Due date: Friday 28th October by 11.59pm
Phrase Rely: Minimal 2200 phrases Max 2500 phrases
Technique of submission: Canvas (Turnitin)
File Kind: Phrase or pdf
File Title: LastName_student#_ass4
Case Examine (25%)
You may have been requested to analyse an present organisation and via systematic truth discovering, analysis and
documentation, you’ll then establish operational processes inside that organisation.
On this project you can be enjoying the position of a Enterprise Analyst who has been chosen by administration of
Opal Well being Care. The duty is to analyse the present protocols inside a piece of the organisation. Specifically,
you can be investigating the attainable modifications to info techniques and workers processes within the monitoring of
residents.
Opal Well being Care’s main focus is to facilitate provided-managed care (PMC) for residents. Not too long ago they’re
discussing the idea of shifting into self-managed care (SMC) for residents.
Specifically, their aim is to maximise the SMC time for all residents. The thought is to observe the attainable
eventualities that will create a transition from SMC to PMC.
Areas of curiosity for his or her residents are:
 Well being Administration
 Reporting system
As a result of COVID state of affairs, Opal Well being Care coverage (additionally NSW Well being), require all workers to finish a fast
antigen take a look at (RAT) daily earlier than getting into the resident areas and to put on N95 masks.
Additional info will probably be given through the lectures.
Assessment Goal:
On this exercise college students will develop the power to assemble and file info, doc techniques and element
enterprise necessities. They’ll then convey this clearly in a nicely introduced and articulate method. The
enterprise report will embrace:
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Submission Necessities:
Required construction
 Title Web page (your particulars)
 Govt Abstract
o Why was the analysis was carried out?
o What are the main findings?
o What are the following steps?
 In different phrases, really helpful pathways for administration because of the findings from the
analysis
 Desk of Contents
 Introduction
 Report Objectives
o What’s the aim/s and goal/s of this report and audience?
 Enterprise Overview Modelling
o Wealthy Image of the present state of affairs and a short description of your mannequin
o https://www.betterAssessment.org/en/Assessment-options/richpictures
o Exercise Diagrams (Reporting System)
 As-Is
 To-Be
o Use Case Diagram (Reporting System)
 Modelling the To-Be Process at a system degree
 Stakeholder Assessment
o Who’re the present stakeholders and a short description, together with their perspective?
o Energy/Curiosity matrix (An instance week 5 lab notes)
o The right way to handle every stakeholder? (This will probably be within the type of a desk or comparable)
 Technique Analysis
o Exterior: Present PESTLE
o https://pestleanalysis.com/pestle-analysis-of-higher-education-in-the-uk/
 SWOT Assessment
o The technique Assessment will type the idea of this mannequin
o Rank the elements and then put them into the SWOT matrix
o https://www.mindtools.com/pages/article/newTMC_05.htm
 Present Process identification
o Establish Three processes (you’d change) and for each give a:
o Process assertion,
o Aim (hyperlink again to course of recognized),
o Goals (to measure the aim),
o Necessities (for aims)
o Constraints (for aims)
 Subsequent steps
o Hyperlink this again to your every one of many processes you recognized within the final part.
o In different phrases, you’ll have a couple of subsequent step for every course of recognized
o This can be a roadmap not an answer
 Conclusion
 Reference
 Bibliography:
 Appendices (if required)
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Common:
 A minimum of 5 journal or ebook references
 References (APA) Add retrieved date for urls
 Add web page numbers and your title as a footer or header
 Included areas between paragraphs
 Font 11-12
Readings:
 Word: We’re utilizing Opal organisation for an instance. The eventualities we’re analysing are primarily based on
ideas from well being professionals in numerous sectors of this business
 https://www.opalhealthcare.com.au/
 https://www.opalhealthcare.com.au/why-choose-opal/quality-aged-care
 https://www.span.well being/weblog/hrv-the-ultimate-marker-for-health-and-longevity
 https://www.peertechzpublications.com/articles/ACMPH-Three-118.php
 Extra to seek out
Marking Standards
Criterion Description
Govt abstract [5%] An govt abstract supplies a concise abstract of the
most important info of the enterprise report. Why
was this reported commissioned? This consists of, in
explicit the outcomes of the stakeholder Assessment in addition to
the issues recognized, and subsequent steps proposed.
Report Objectives [2.5%] Report features a temporary abstract (e.g., one paragraph) of
the aims of the report. What’s the aim of the report
and who’s the viewers?
Enterprise overview modelling [25%] Enterprise modelling features a wealthy image which supplies
an summary of the general state of affairs
Exercise diagrams displaying the As-Is and To-Be
Use Case displaying the proposed new system
This may embrace documentation of your fashions.
The intention is so that you can show competence in
overview modelling.
Stakeholder Assessment [15%] You’re to establish the stakeholders concerned within the
system, analysing their pursuits, affect and perspective.
You’ll doc methods on how you’ll handle the
stakeholders recognized.
Exterior Technique Assessment [10%] Your report will examine the exterior technique of an
group utilizing the PESTLE software.
This may then type foundation for a part of the SWOT Assessment.
SWOT Assessment [10%] Your report will use the technique Assessment part as a
basis for the event of a SWOT Assessment.
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Criterion Description
The enterprise report should present a complete
Assessment of the corporate’s strengths, weaknesses,
alternatives and threats.
The best ranked issue for every part should be
recognized.
Lastly, attainable concepts/choices should be recognized to
deal with the best ranked think about every part of the
matrix.
Process identification and description
[15%]
You must establish and describe Three attainable processes that
may come up or you have got found throughout the
system/organisation. For every recognized course of you’ll
have to features a course of assertion, a aim/s, aims,
a listing of necessities and a listing of constraints.
Subsequent steps and [15%] What are the attainable choices that prime administration can
pursue with the intention to deal with the recognized processes and to
make use of promising alternatives? An excellent enterprise
analyst will be sure you present prime administration with a
clear and concrete set of actions that ought to be
thought of with the intention to start fixing any course of that will
require altering or creating. Every course of recognized should
have subsequent steps recognized.
Word: your report is NOT anticipated to suggest detailed
options, solely methods of discovering the options (for the three
processes recognized).
Conclusion [2.5%] Conclusions are related and precisely painting the important thing
outcomes of the doc.
Complete 100/100
Admin and Referencing
[Admin: 0, -2.5 -5%]
[Referencing: 0, -2.5 -5%]
A significant side of enterprise Assessment is the power to
talk clearly and precisely.
This criterion consists of correctness of grammar and
spelling, and acceptable use of references (APA), direct
quotes, paraphrasing, following required construction and
headings, right file title, your particulars, web page numbers,
above phrase depend, decision of photographs and so forth.
Nevertheless, college students ought to be aware that there’s a effective line
between poor referencing and plagiarism, and studies that
seem like plagiarised will probably be referred to the Scholar
Tutorial Conduct Officer.
College students are strongly suggested to repeat the College’s
Tutorial Integrity Module, and to make certain by no means to take
textual content or concepts from anyplace with out clearly noting the
supply (intext quotation and reference).
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Criterion Description
The Literature assessment module (course readings) is an effective
start line. All references should be cited. All readings
not cited should be in a bibliography listing
Please ask for clarification within the discussion board if required.

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