Data Breach Response Policy
What are the social implications that arise from the cybersecurity policy/strategy you have selected? This should be a two-page (double-spaced, 12pt Times New Roman) paper describing the connections between society and the cybersecurity policy/strategy you have selected. Attention should be given to the social factors that led to the development of the policy/strategy, the social consequences of the policy/strategy, and the way that cultural and subcultural influences have shaped the policy. The paper must include at least three scholarly journal articles to support the discussion.
Data Breach Response Policy
The social implications that arise from the Data Breach Response policy are loss of customer and company trust and diminish of reputation. The data breach response policy works by providing reports on suspected thefts of data and data breaches to the appropriate individuals, outline the response to confirmed cases of theft and data breaches based on the type of data. The reputational damage leads to loss of customers in case the organization faces a data breach. The customers being social beings will spread and pass the information by telling others about the experience with the organization (Syed, R. (2019). This creates negative press that comes together with the loss of customers’ trust and leads to irreplaceable damage to the organization. The reputational damage is long-term cause it also impacts the ability of the organization to attract new customers and new employees to the company.
The development of the data breach response policy involves the integration of parties in a company through the set up of measures that will be used to prevent, detect and respond to data breaches. The data breach response policy is based on the social understanding that breaches may be caused by employees’ negligence, common human error, and external forces. The development of the policy involves the set-up communication means to communicate with third parties and partners as well as verify their privacy policy compliance. The data breach response policy outlines the specific steps that a company should take in the case the company data is suspected to have been compromised. The data breach response policy depends on the type of organization and therefore, the type of data that was involved in the data breach.
From a social point of view, there are parties responsible during the data breach in the organization. The data breach response policy clearly outlines the responsibility of each individual. The data breach team involves individuals from different areas of the organization. Individuals involved include IT security personnel who might help to catch the breach and aid in the investigation, the communications personnel and the Human Resource personnel and the legal department that protects information that was involved in the data breach.
Social factors that lead to the development of the data breach response policy include the individual and organization cultures, the organizational beliefs and individual goals in the organization. The development of the data breach response policy must align with these social factors that involve the responsible party therein. The data breach response procedure restricts the release of information about a data breach to only authorized personnel only (Gwebu & Wang, 2018). This protects the data breach and response information from unauthorized persons in the organization and external interested parties. The individual social values and efforts to keep work for data privacy of the organization affects all the efforts of the data breach response policy. The effectiveness and efficiency of the data breach response policy depend on the social system in the organization.
The cultural and subcultural social factors affect the shape of the data breach response policy. The organizational culture and individual subcultural influences the strictness and rigidity of the policy. An organization with a formal and specified culture that is adhered to by all individuals will have a strong structured system that describes when and who the information about data breach gets to (Zhang, Wei & Hua, 2019). The communication of the information is specified and directed to responsible personnel that controls the effects of the data breach. Subcultures that affect the shape of the data breach response policy involve the presence of informal subgroups and individual goals of the organizations’ personnel.
References
Gwebu, K. L., Wang, J., & Wang, L. (2018). The role of corporate reputation and crisis response strategies in data breach management. Journal of Management Information Systems, 35(2), 683-714.
Syed, R. (2019). Enterprise reputation threats on social media: A case of data breach framing. The Journal of Strategic Information Systems, 28(3), 257-274.
Zhang, L., Wei, W., & Hua, N. (2019). Impact of data breach locality and error management on attitude and engagement. International Journal of Hospitality Management, 78, 159-168.
