Addressing Conflicts and Trauma
How do you deal with the aftermath of a tragedy? Working with
staff to return to a sense of “normalcy” after a traumatic event can
be difficult and challenging. In addition to providing support for
staff, you must consider the event’s impact on clients as well. As
an administrator, you can integrate your clinical and administrative
social work skills for intervention at multiple levels within an
organization when you address trauma, as well as conflicts in the
workplace. As an administrator, you must also be able to develop
a plan of action that will include conflict resolution and support
for staff, clients, and other appropriate stakeholders to enable
them to move forward after their traumatic experience.
For this Discussion, you focus on the Social Work Supervision
Trauma Within Agencies case study.
· Post an explanation of the types of skills the social work
administrator demonstrated as she addressed the problem of
Carla’s absence at work and the trauma-related events that
followed.
· Be sure to include an analysis of the administrator’s use of
conflict resolution skills.
· Finally, identify one aspect of the case study that would be most
challenging to you if you were the administrator, and explain why.
Support your post with specific references to the resources. Be
sure to provide full APA citations for your refere
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