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Assignment 3 – Employee ResistanceIO Corporation is a 32-year-old information technology company with more than one (1) million products sold worldwide, including thin clients, which replace bulky computer hard drives in networks. Its competitors in the thin-client market include Hewlett-Packard, Dell Computer, and Wyse Technology. IO Corp is considering outsourcing its customer service activities. Employees may resist this outsourcing plan because they fear their jobs would be lost.
Prepare a three to four (4-5) page paper that includes the following:- Discuss the factors involved in the outsourcing decision.
- Describe the issues surrounding the sense of control.
- Prioritize the steps involved in meeting employee resistance to the outsourcing plan and rationalize the plan.
- Justify why the employees’ jobs should be protected.
- The requirements and format of the paper is to be as follows:
- Include two references
- Typed, double spaced, Times New Roman font (size 12), APA format
- Click to view the grading rubric.
he assignment will be graded using the following rubric:
Outcomes Assessed
- Examine organizational and employee resistance as part of the consulting process.
- Use technology and information resources to research issues in human resource management consulting.
Grading Rubric for Assignment 3 – Employee Resistance
Criteria
0
Unacceptable
20
Developing
30
Competent
40
Exemplary
1. Discuss the factors involved in the outsourcing decision.
Did not complete the assignment or did not discuss the factors involved in the outsourcing decision;
omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Discussed partially the factors involved in the outsourcing decision; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Discussed sufficiently the factors involved in the outsourcing decision. Completed with 80-89% accuracy, thoroughness, and logic.
Discussed fully the factors involved in the outsourcing decision. Completed with 90-100% accuracy, thoroughness, and logic.
2. Describe the issues surrounding the sense of control.
Did not complete the assignment or did not describe the issues surrounding the sense of control; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Described partially the issues surrounding the sense of control; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Described sufficiently the issues surrounding the sense of control. Completed with 80-89% accuracy, thoroughness, and logic.
Described fully the issues surrounding the sense of control. Completed with 90-100% accuracy, thoroughness, and logic.
3. Prioritize the steps involved in meeting employee resistance to the outsourcing plan and rationalize the plan.
.
Did not complete the assignment or did not prioritize and rationalize the steps involved in meeting employee resistance to the outsourcing plan; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Prioritized and rationalized partially the steps involved in meeting employee resistance to the outsourcing plan; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Prioritized and rationalized sufficiently the steps involved in the meeting employee resistance to the outsourcing plan. Completed with 80-89% accuracy, thoroughness, and logic.
Prioritized and rationalized fully the steps involved meeting employee resistance to the outsourcing plan. Completed with 90-100% accuracy, thoroughness, and logic.
4. Justify why the employees’ jobs should be protected.
Did not justify why the employees’ jobs should be protected; omitted key information and/or included irrelevant information. Completed with less than 70% accuracy, thoroughness, and logic.
Partially justified why the employees’ jobs should be protected; omitted some key information. Completed with 70-79% accuracy, thoroughness, and logic.
Sufficiently justified why the employees’ jobs should be protected. Completed with 80-89% accuracy, thoroughness, and logic.
Fully justified why the employees’ jobs should be protected. Completed with 90-100% accuracy, thoroughness, and logic.
5. Clarity
Did not complete the assignment or explanations are unclear and not organized.
(Major issues)
Explanations generally unclear and not well organized.
(Many issues)
Explanations generally clear and/or organized. (Minor issues)
Explanations very clear and well organized.
(Added helpful details)
6. Writing – Grammar, sentence structure, paragraph structure, spelling, punctuation, and APA usage. Included 2 references.
Did not complete the assignment or had 8 or more different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Major issues)
Had 6-7 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Many issues)
Had 4-5 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage. (Minor issues)
Had 0-3 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation, or APA usage.