Assignment 2: Implement Positive Change at Café Cupcake
Due Week 6 and worth 140 points.

Introduction
You’ve been learning about how important it is for you, as a leader, to step up and manage change—whether it’s change that happens to your organization or changes you implement to make your organization better. Be sure to review the different models for managing and initiating change, including Kotter’s 8-step change model.

For this assignment, revisit the case study from Assignment 1 about the challenges and changes at Café Cupcake. Select a change that Café Cupcake is trying to implement in order to grow their business and use Kotter’s 8-step model to describe how you would do it. How will you create urgency around your change? How will you form a coalition? It is OK to be creative!

Instructions
Download the Implement Positive Change at Café Cupcake Template and save it to your computer.

Make sure you have read the case study Recipe for Success: Growth and Evolution at Café Cupcake (in your eBook) before you begin the assignment. This is the same case study you used for your first assignment.

Select one of the changes you identified in the first assignment from the case study.

Describe the change and what sparked the team at Café Cupcake to implement it.

Apply Kotter’s 8-step model to implement the change at Café Cupcake.

a. Explain what you would do in each of the steps to implement the selected change.

b. Learn more about each of the steps by reading Kotter: The 8-Step Model.

Assess the use of Kotter’s 8-step model for this case.

Explain your thoughts on this process of implementing change.

c. Do you think it was effective in this case?

d. Justify your response.

Save your document as FirstInitial_LastName_JGR300_ A2.

Submit your assignment using the Week 6 assignment link in Blackboard.

Course Connections
While completing this activity, be sure to connect your responses to the course content you have learned so far. You should use specific phrases, ideas, and quotes from the Strayer Story videos, Coach’s Huddle, weekly readings, and/or discussion questions to explain and support your thoughts.

Assignment Requirements
Formatting
The length of the paper should be 3–5 pages.

This course requires the use of Strayer Writing Standards (SWS). Check with your professor for any additional instructions.

Resources
Use a minimum of two sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source page at least one time within your activity. For help with research, writing, and citation, access the library or review library guides.

Wait! Before you submit your activity to Blackboard, did you …
Review the scoring guide?

· The scoring guide will give you a clear understanding of the activity’s expectations.

Check your activity for grammatical errors?

Review your answers for clarity?

Reach out to your instructor if you have any questions?

Scoring Guide Assignment 2: Implement Positive Change at Café Cupcake
Percentage of Course Grade: 14%.

Criteria

Unacceptable

Below 60% F

Needs Improvement

60–69% D

Satisfactory

70–79% C

Competent

80–89% B

Exemplary

90–100% A

Describe the change you selected and what sparked the team to implement it. 20%

Did not describe the change you selected and what sparked the team to implement it.

Selected a change, but did not describe the change and what sparked the team to implement it.

Selected a change, but did not clearly describe the change and what sparked the team to implement it.

Described the change you selected and what sparked the team to implement it.

Described the change you selected and what sparked the team to implement it. Supported the response with specific information from the case.

Apply Kotter’s 8-step model and explain each step to implement the selected change. 25%

Did not apply Kotter’s 8-step model and did not explain each step to implement the selected change.

Identified the 8 steps of Kotter’s model, but did not explain each step to implement the selected change.

Identified Kotter’s 8-step model, but did not clearly explain each step to implement the selected change.

Applied Kotter’s 8-step model and explained each step to implement the selected change.

Applied Kotter’s 8-step model and explained each step to implement the selected change. Supported the response with specific information from the case.

Assess the use of Kotter’s 8-step model for this case. 20%

Did not assess the use of Kotter’s 8-step model for this case.

Discussed the use of Kotter’s 8-step model for this case, but did not assess the use.

Discussed the use of Kotter’s 8-step model for this case, but the assessment was incomplete.

Assessed the use of Kotter’s 8-step model for this case.

Assessed the use of Kotter’s 8-step model for this case. Supported the assessment with specific information from the case.

Explain your thoughts on Kotter’s process of implementing change and if you think it was effective in this case. Justify your response. 25%

Did not explain your thoughts on Kotter’s process of implementing change. Did not explain if you think it was effective in this case.

Discussed your thoughts on Kotter’s process of implementing change.

Discussed your thoughts on Kotter’s process of implementing change, but did not explain your thoughts on its effectiveness in this case.

Explained your thoughts on Kotter’s process of implementing change, but did not clearly explain if you think it was effective in this case. Did not justify your response.

Explained your thoughts on Kotter’s process of implementing change and if you think it was effective in this case. Justified your response.

Write in a professional manner using proper grammar and spelling. 10%

Did not write in a professional manner using proper grammar and spelling.

Writing does not meet minimal standards. Tone is not professional. Writing is wholly lacking in logic, clarity, and/or consistent formatting and contains many spelling and/or grammatical errors.

Writing meets minimal standards. Tone is not professional. Writing lacks logic, clarity, and/or consistent formatting and may contain more than four spelling and/or grammatical errors.

Wrote in a professional manner using proper grammar and spelling. Writing may contain 2–4 spelling and/or grammatical errors.

Writing is excellent. Tone is professional and sophisticated. Writing shows logic, clarity, and consistent formatting and contains no spelling or grammatical errors.

1
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Due Week 6 and worth 140 points, Assignment 2: Implement Positive Change at Café Cupcake is due.

Introduction
You’ve been learning how critical it is for you, as a leader, to stand up and manage change—whether it’s change that occurs inside your business or changes that you adopt to improve it. Check out the various approaches for managing and initiating change, such as Kotter’s 8-step change paradigm.

Revisit the case study from Project 1 regarding the challenges and changes at Café Cupcake for this assignment. Choose a change that Café Cupcake is attempting to adopt in order to improve their business and describe how you would accomplish it using Kotter’s 8-step methodology. How will you build a sense of urgency for your change? What plans do you have?

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