ASSESSMENT 2 BRIEF
Subject Code and Title MGT502 Business Communication
Assessment Discussion Forum Report
Individual/Group Individual
Length 600 words
Learning Outcomes The Subject Learning Outcomes demonstrated by successful completion of the task below include:
a) Apply research, academic and communication skills appropriate to the level of study and observe academic referencing requirements.
b) Critically analyse texts and/or multimedia material in both a business and academic context.
c) Identify and apply effective communication methods within a business and academic environment. Effective communication is critical in both business and academic environments, as it helps to ensure that information is accurately conveyed and that misunderstandings are avoided. Some specific methods that can be effective in these environments include:
Verbal communication: This includes face-to-face and remote communication, such as meetings, presentations, and phone or video calls. It is important to be clear and concise when communicating verbally, and to actively listen to others in order to fully understand their perspectives.
Written communication: This includes emails, reports, and other written documents. It is important to use clear, concise language and to consider the audience when writing. It can also be helpful to use visual aids, such as charts and graphs, to convey information in a more easily understandable format.
Nonverbal communication: This includes body language, facial expressions, and other nonverbal cues. It is important to be aware of nonverbal communication and to use it appropriately, as it can help to reinforce or contradict the message being conveyed.
Active listening: This involves paying close attention to what others are saying and asking clarifying questions to ensure understanding. Active listening can help to build trust and facilitate open and honest communication.
Conflict resolution: When conflicts or misunderstandings arise, it is important to have effective methods for resolving them. This can involve using problem-solving techniques, seeking mediation or outside support, and maintaining open and respectful communication.
d) Evaluate the use and importance of technology within a business environment.
Submission 12 Week Delivery: Due by 11:55pm AEST/AEDT Sunday end of
Module 4.2 (Week 8)
Intensive class: Due by 11:55pm AEST/AEDT Sunday end of Module
4.2 (Week 4)
Weighting 30%
Total Marks 100 marks
Assessment Task
You are required to submit a Discussion Forum Report that includes:
1. A critique of a peer post from the Initial Assessment Discussion Forum and 2. A reflection summarizing your learnings.
Please refer to the Instructions for details on how to complete this task.
Context
Business communication can either be internal, within an organization, or external, between organizations. It can also be between existing and potential customers. This assessment gives you the opportunity to develop skills and knowledge in selected business communication methods, including an examination of the theoretical underpinnings of communication in an organization.
This assessment has been designed to:
• Appraise your ability to academically research and evaluate characteristics of effective business communication.
• Apply critical thinking skills utilizing supporting evidence to justify arguments.
• You expected to demonstrate practical understanding of application of business communication skills and their importance in professional development.
NOTE
Assessment 2 consists of three (3) parts. For an acceptable result, you are required to attempt and submit all three parts of this assessment.
First, you are required to write a Discussion Forum post (due end of Module 2.1) critically analysing a topic given to you by the Learning Facilitator by Week 1. Please refer to MGT502_Initial_Discussion Forum Post Basis for Assessment 2 Document for more information about the Discussion Forum post.
Next, using no more than 300 words, review ONE (1) peer post from the Initial Assessment Discussion Forum.
Finally, you are required reflect on your learnings and write 300 words summary of your learnings.
Please do NOT post the review post and the learning summary into the Discussion Forum. You are required to include both the review of the peer post and the reflective summary of your learnings in a Discussion Forum Report. This Discussion Forum Report should be in Word format and summited at the end of Module 4.2.
Instructions
1. Create a Discussion Forum Report that comprised of a review of a peer post and a reflective summary of the learnings.
2. Part 1 – Review of a peer post
• Using no more than 300 words, critique ONE (1) peer post from the Initial Assessment Discussion Forum.
• Your critique should include commentary on:
o Whether the original post is comprehensive. Please identify missing components, if any, and provide constructive feedback.
o Are sources and evidence included? e.g. in-text citation, reference list o Are one or more examples provided? Provide a critique on the examples and their suitability in supporting statements.
• You are required to include reference to literature. Use at least 4 in-text citations. Please include a reference list.
• This review of the peer post should constitute the first part of your Discussion Forum Report.
3. Part 2 – Reflective Summary of Learnings
• Reflect on your learnings and write a summary of your learnings using no more than 300 words.
• Your reflection should answer the following questions:
o How your views of effective business communication have changed since your
original post?
o What are the three key points you have learned from the discussions in this subject? and how you can apply that knowledge in the future?
o Give one or more practical examples of how to apply peer review in your professional development.
• You are required to include reference to literature. Use at least 4 in-text citations. Please include a reference list.
• This learning summary should constitute the second part of your Discussion Forum Report.
4. You are strongly advised to read the rubric, which is an Assessment guide with criteria for grading your assignment
Referencing
It is essential that you use appropriate APA style for citing and referencing research. Please see more information on referencing in the Academic Skills webpage.
Submission Instructions:
Submit the Discussion Forum Report via the Assessment link in the main navigation menu in MGT502: Business Communication.
The Learning Facilitator will provide feedback via the Grade Centre in the LMS portal. Feedback can be viewed in My Grades.
Academic Integrity
All students are responsible for ensuring that all work submitted is their own and is appropriately referenced and academically written according to the Academic Writing Guide. Students also need to have read and be aware of Torrens University Australia Academic Integrity Policy and Procedure and subsequent penalties for academic misconduct. These are viewable online.
Students also must keep a copy of all submitted material and any assessment drafts.
Assessment Rubric
Assessment Attributes Fail
(Yet to achieve minimum standard) 0-49% Pass
(Functional)
50-64% Credit
(Proficient) 65-74% Distinction
(Advanced)
75-84% High Distinction
(Exceptional)
85-100%
Knowledge and understanding of the chosen form of business communication
Percentage for this
criterion = 35 %
Limited understanding of required concepts
and knowledge
Key components of the assignment are not addressed.
Knowledge or understanding of the field or discipline.
Resembles a recall or summary of key ideas.
Often confuses assertion of personal opinion with information substantiated by evidence from the research/course materials.
Thorough knowledge or understanding of the field or discipline/s. Supports personal opinion and information substantiated by evidence from the research/course materials.
Demonstrates a capacity to explain and apply relevant concepts.
Highly developed understanding of the field or discipline/s.
Discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading.
Well demonstrated capacity to explain and apply relevant concepts.
A sophisticated understanding of the field or discipline/s.
Systematically and critically discriminates between assertion of personal opinion and information substantiated by robust evidence from the research/course materials and extended reading.
Mastery of concepts and application to new situations/further learning.
Analysis and application with synthesis of new
knowledge
Percentage for this criterion = 35 %
Limited synthesis and analysis.
Limited application based upon analysis. Demonstrated analysis and synthesis of new knowledge with application.
Shows the ability to interpret relevant information and literature. Well-developed analysis, synthesis, and application linked to analysis/synthesis. Thoroughly developed and creative analysis and synthesis with application of pretested models and / or independently developed models and justified arguments linked to analysis/synthesis. Highly sophisticated and creative analysis, synthesis of new with existing knowledge.
Strong application by way of pretested models and / or independently developed models. Arguments are clearly justified based on the analysis/synthesis.
Applying knowledge to new situations/other cases.
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Effective
Communication
Percentage for this
criterion = 15%
Difficult to understand for audience, no logical/clear structure, poor flow of ideas, argument lacks supporting evidence.
Audience cannot follow the line of reasoning.
Information, arguments and evidence are presented in a way that is not always clear and logical.
Line of reasoning is often difficult to follow.
Information, arguments and evidence are well presented, mostly clear flow of ideas and arguments.
Line of reasoning is easy to follow.
Information, arguments and evidence are very well presented; the presentation is logical, clear and well supported by evidence.
Demonstrate an understanding of the topic.
Expertly presented; the presentation is logical, persuasive, and well supported by evidence, demonstrating a clear flow of ideas and arguments.
Engages and sustains audience’s interest in the topic.
Correct citation of key
resources and evidence
Percentage for this
criterion = 15%
Demonstrates inconsistent use of good quality, credible and relevant resources to support and develop ideas
Demonstrates use of credible and relevant resources to support and develop ideas, but these are not always explicit or well developed.
Demonstrates use of credible resources to support and develop ideas.
Demonstrates use of good quality, credible and relevant resources to support and develop arguments and statements.
Show evidence of wide scope within the organisation for sourcing evidence.
Demonstrates use of high- quality, credible and relevant resources to support and develop arguments and position statements.
Show evidence of wide scope within and without the organisation for sourcing evidence.
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