book.chapter.10.pdf
after reading chapter 10 answer questions .
1) Describe the difference between chance cause and assignable cause. How do these terms relate Deming’s system of profound knowledge?
2) According to the text, why did the quality of manufactured goods decline in the US after World War II, and how did Japan take advantage of that situation?
3) Describe the four Japanese terms used in TQM and give an example of how they might apply to particular project.
Required 2-3 paragraph per question
——
book.chapter.10.pdf
After you’ve finished reading Chapter 10, answer the following questions.
1) Explain the distinction between random and assignable causes. What is the relationship between these phrases and Deming’s profound knowledge system?
2) Why did the quality of produced goods in the United States drop after World War II, and how did Japan take advantage of this scenario, according to the text?
3) Explain the four Japanese terminology used in TQM and how they might be used to a specific project.
2 to 3 paragraphs are required for each question.
