NURS 8410 Week 9: Identification of
Outcomes
NURS 8410 Week 9: Identification of Outcomes
“In a large, complex organization…the primary consequences of
our actions may well be in the distant future or in a distant, but
interrelated, part of a larger system in which we operate. For this
reason, we are often puzzled by the underlying causes of current
problems within our organizations. We are unable to look at
underlying structures or patterns of behavior that may have
resulted in less than stellar outcomes” (Zaccagnini & White, 2011,
p. 45).
How can the perspective described above be shifted to provide a
fuller view of the dynamics in today’s health care organizations?
And, in doing so, how could this promote the achievement of
positive outcomes related to quality and safety?
In previous courses you have examined systems theory, as well as
the interrelationships of various areas within an organization. This
week, you revisit these concepts as you assess an issue within an
organization—analyzing the system at the macro- and the microlevel. You also identify strategies that can be used to assess the
clinical environment and the associated nonclinical units that
support the provision of quality. In addition, you develop
outcomes related to quality and safety.

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