12
Working With Families:
The Case of Carol and Joseph
Carol is a 23-year-old, heterosexual, Caucasian female and the
mother of a 1-year-old baby girl. She is currently unemployed,
having previously worked for a house cleaning company. The
baby is healthy and developmentally on target, and she and the
parents appear to be well bonded with one another. Carol lives in
a rented house with her husband, Joseph. Joseph is a 27-year-old,
heterosexual, Hispanic male. He was recently arrested at their
home for a drug deal, which he asserts was a setup. Both parents
were charged with child endangerment because weapons were
found in the child’s crib and drugs were found in the home. The
parents assert that the child never sleeps in the crib but in their
bed. As a result of the parents’ arrest, social services was notified,
and the child was temporarily placed in a kinship care arrangement
with the maternal grandmother, who resides nearby. As a
result of Joseph’s arrest, he was fired from the cleaning company
where he worked, and the family is now experiencing financial
difficulties.
After initial contact was made with the parents, a number of
concerns were noted and the family was recommended for additional
case management. Carol’s mother indicated that she had
concerns about Carol’s drinking habits and stated that Carol’s
father and grandfather were alcoholics. She and the father separated
when Carol was a baby, and Carol has had only limited
contact with him. There appears to be significant tension between
the grandmother and Carol and Joseph. I addressed the alcohol
issue with both parents, who denied there was a problem, but
shortly after the discussion, Carol was involved in a serious car
accident with the baby in the car. She was determined to have been
under the influence of alcohol. I advised Carol that she could not
have any unsupervised contact with her child until she completed
intensive inpatient substance abuse treatment. I made arrangements
for her placement, but after a week, she was discharged
for noncompliance with the rules. She was then referred to an
intensive outpatient program and began therapy there. Initially
her attendance was erratic because she had lost her license as a
result of the DUI. Eventually, however, she became engaged in the
program and began to address her issues. She acknowledged that
she had started using drugs at a very young age but said that she
had only begun drinking in the previous year or so. We discussed
the genetics of her family, and she said that she realized that she
had deteriorated rapidly since beginning to drink and knew that
she simply could not drink alcohol.
Joseph’s mother is deceased, and his father travels extensively
in his job and is not available as a support. Joseph was
very devoted to his mother and was devastated by her premature
death. We discussed the strengths that he and Carol demonstrated
in staying together and working out their problems. Joseph indicated
that as a Hispanic man, family is very important to him and
he wants his family to stay together. Although they have been
struggling financially, Joseph has obtained stable employment
landscaping for a large development and said he plans to take
courses at the community college to learn the trade. He stated
that he wants to provide a good life for his child. Carol has a lot of
unresolved issues to deal with in therapy, not the least of which is
the accident that could have killed her child and the legal ramifications
that resulted from this incident. Although angry and hostile
at the beginning, through the implementation of person-centered
therapy, we were able to establish agreed-upon goals that showed
respect for the client and encouraged her to find solutions to
her problems. Although our relationship was tenuous at times,
providing encouragement to her rather than judgment enabled
her to forgive herself and take corrective action.
Reflection questions
the common myth that a traditional therapy office setting is
necessary to do “clinical work.”
Through this case, students can also witness how treatment
goals can shift throughout the course of treatment.
This is evident in the step-by-step growth that Pedro demonstrated.
Each shift in treatment goals resulted in a change or
deepening of our relationship and gave Pedro the opportunity
to address more difficult issues as time went on.
Working With Families: The Case of Carol and Joseph
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
This case required extensive use of active and passive listening
and patience to enable the client to become sufficiently comfortable
with me and to arrive at a point where she could work on
her issues. Initially she was very angry, hostile, resistant, and
very much in denial.
2. Which theory or theories did you use to guide your practice?
I work with people in their homes, which is their territory, not
mine. I think it is very important to be aware of how I would feel
if I were in their shoes. The person-in-environment perspective
and Carl Rogers’ person-centered approach are crucial here.
3. What were the identified strengths of the client(s)?
She was smart and had a good support system in her husband
and mother, who were very supportive during her treatment.
4. What were the identified challenges faced by the client(s)?
Carol was a severe alcoholic and had a drug problem to a lesser
extent. She had psychological issues as well, including low selfesteem,
depression, and anxiety. She also had transportation and
legal problems as a result of losing her driver’s license after the DUI.
5. What were the agreed-upon goals to be met to address the
concern?
The primary goal was to protect her child by keeping Carol
sober and finding the intervention method that would be most
appropriate for her to do that. This took time due to the resistance
6. How would you advocate for social change to positively
affect this case?
Treatment options and access to them need to be improved
in rural areas. There were not many choices for this client,
and losing her license in an area with no public transportation
greatly affected her ability to seek treatment.
7. Is there any additional information that is important to this
case?
I subsequently found out that there had been other serious
episodes concerning Carol’s drinking that the family had failed
to disclose to me because they were covering up for her.
Carol’s parents separated when she was very young, so she
was mostly cared for by a family friend and grandparents. Carol’s
mother seemed to have resented the child’s interference with her
social life, and clearly the daughter resented her mother’s lack of
involvement with her. Carol’s mother, who was from a Southern
White Protestant family, seemed uncomfortable with Joseph’s
culturally unfamiliar Hispanic Catholic background. She reported
to me that she felt the son-in-law was lazy and did not work in the
early stages of his relationship with her daughter, who she said
worked very hard. During my involvement with this couple, I found
Joseph to be hard working and doing his best to provide for all of
them. He was very committed to doing whatever was necessary
to keep his family intact, even if his judgment at times was poor.
Working With Immigrants and Refugees:
The Case of Aaron
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
I used support, active listening, reflection, reframing, and validation
with the client, and I recognized the importance of
structure, reliability, and predictability of the social worker in
the therapeutic alliance.
2. Which theory or theories did you use to guide your practice?
I used family systems theory, multicultural family theories, and
attachment theory.to treatment.
Working With Survivors of Domestic Violence: The Case of Charo
Charo is a 34-year-old, heterosexual, Hispanic female. She is unemployed and currently lives in an apartment with her five children, ages 2, 3, 6, 7, and 8. She came to this country 8 years ago from Mexico with her husband, Paulo. During intake, Charo reported that she suffered severe abuse and neglect in the home as a child and rape as a young adult. Charo does not speak English and currently does not have a visa to work.
Charo initially came for services at our domestic violence agency because Child Protective Services (CPS) and the court ordered her to attend a domestic violence support group after allegations of domestic violence were made by one of her children to a teacher at their school. Her husband was ordered to attend a batterer’s intervention program (BIP). Charo attended the domestic violence support group but seldom said a word. Although she rarely shared during group, she also rarely missed a session. While she attended the group, she also met with me weekly for individual sessions. During these sessions I informed her of the dynamics of domestic violence and helped her create a safety plan. She often said that she was only attending the group because it was mandated and that she just wanted CPS to close her case. One week, Charo suddenly stopped attending group. When I called her, she said that she had been busy and unable to attend. That same day her husband called me to verify that I was who his wife said I was, as he often accused Charo of having affairs.
Charo showed up to group again one day after a 3-month absence. Her appearance was disheveled, and she had lost a significant amount of weight. The next day she called me and requested an emergency individual session. During the session, she reported that her husband had an imaginary friend who was telling him to kill her and that the previous weekend he had placed a knife on her pillow and threatened to take her life. Charo stated that her husband would force her to wear short skirts and bleach
her hair. He would also throw plates of food on the floor and walls of the house whenever meals were not to his satisfaction. She said he would spend his days drinking alcohol with friends and would beat her relentlessly in front of the children. She told me she had thought he would change after CPS became involved but that, instead, his abuse became more calculating and discreet.
I worked on an updated safety plan with the client, and she agreed to hide herself and the children in the agency’s safe house. The safety plan included information on obtaining a restraining order, going into a safe house, identifying safe people she could talk to, and teaching the children safety planning strategies as well as tips on important documentation and the importance of journaling all significant details of the abuse. Charo’s husband showed up outside of the agency that day while she was there and called her phone repeatedly. Charo put the call on speaker so I could hear his voice. He ordered her to go outside and go home with him and made threats toward her. I called the police, and Charo’s husband was arrested outside of the agency. I went to the courthouse with Charo, helping her file a temporary restraining order and providing her with emotional support throughout the experience. After obtaining the restraining order, Charo and her five children were admitted to the agency’s safe house.
While at the safe house, Charo met with me weekly for individual counseling and continued to attend the domestic violence support groups. She reported feeling damaged, ugly, and unlovable. She also reported feeling anxious, depressed, and hopeless, crying often, and losing weight. Charo’s husband was eventually deported back to Mexico.
I discussed with Charo the dynamics of domestic violence and provided her with numerous resources that could serve as informal and formal supports to her and the children. Charo was referred to a psychiatrist, who prescribed 50 mg of Zoloft to help manage the anxiety and depressive symptoms she was experiencing. Charo began attending a church nearby where she quickly felt connected and also began attending English as a second language (ESL) classes twice a week. We met once a week for 9 months. During the first 3 months, we focused on stabilization. During the second 3 months, we focused on decreasing symptoms of anxiety
and depression. During the final 3 months of our time together
we focused on financial empowerment, reintegrating back into the
community, and renewing connections with family.
While Charo met with me for counseling and case management,
her children participated in a 6-month trauma reduction art
therapy program for children within the agency. At the 9-month
mark, we agreed to terminate services. She continued to attend
the group sessions for support and found new friends who had
become a support network for her. She also completed a financial
empowerment program, which further taught her how to manage
her finances.
Reflection Questions
. How would you advocate for social change to positively
affect this case?
Mary and her family could benefit from help exploring their
assumptions about race, but this was out of the scope of
Mary’s initial therapy.
8. Were there any legal or ethical issues present in the case?
If so, what were they and how were they addressed?
It is difficult but important to respect Mary’s therapeutic
process while remaining nonjudgmental about the assumptions
about race Mary and her sisters hold as truth.
9. How can evidence-based practice be integrated into this
situation?
Mary and I identified her PTSD symptoms in her treatment
plan. We were able to measure the successes she had with
specific behavioral interventions in changing the frequency
and severity of her symptoms.
10. Describe any additional personal reflections about this case.
Mary clearly felt that she needed to trust that I would not bring
my own judgments or opinions about racism into therapy.
As with all trauma treatment, building a therapeutic alliance
and trust was essential. We built such an alliance so she could
feel safe enough to tell her traumatic story and work to assimilate
that story into her own sense of strength and resilience.
Working With Survivors of Domestic Violence:
The Case of Charo
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
I utilized psychoeducational support groups, case management,
and solution-focused interventions.
2. Which theory or theories did you use to guide your practice?
I used learning theory and feminist empowerment and strengthsbased
perspectives to guide my practice.
3. What were the identified strengths of the client(s)?
Charo’s many strengths included her level of resilience and
being a strong advocate for her children and a support to
other survivors at the shelter. She also shared her resources
with other survivors no matter how little she had. She was
very kind.
4. What were the identified challenges faced by the client(s)?
The barriers for this client are enormous; aside from the
domestic violence, some of the barriers include not speaking
English, the involvement of Child Protective Services, a lack
of affordable housing, obtaining employment without a visa,
discrimination, and needing child care for five children.
5. What were the agreed-upon goals to be met to address the
concern?
The three treatment goals we set were reducing depressive and
anxiety symptoms, connecting to resources in the community
that would help her become more stable, and obtaining therapy
for the children.
6. What local, state, or federal policies could (or did) affect
this situation?
The Violence Against Women Act (VAWA) affected the
situation.
7. How would you advocate for social change to positively
affect this case?
Victims should not be mandated to attend a domestic violence
support group. Participation should be voluntary. These women
have been coerced in their relationships and then they are
coerced by the system and made to feel like they have done
something wrong. Much more education is needed in the courts
and with Child Protective Services.
8. How can evidence-based practice be integrated into this
situation?
Clients are asked to complete client satisfaction surveys at
termination. We also call the clients for follow-ups for up to
a year. Lastly, clients complete a survey on a monthly basis,
which is used statewide and called the Family Violence Prevention
and Services Act (FVPSA) survey. The surveys mainly
measure whether the client learned additional resources and
additional ways of planning for safety.
Working With Survivors of
Sexual Abuse and Trauma:
The Case of Angela
Angela is a 27-year-old, Caucasian female, who first came to
counseling to address her history of sexual abuse. She graduated
from college with a BS in chemistry and has since been employed
by pharmaceutical companies. After obtaining a new job, she relocated
to an apartment in an East Coast city where she knew no
one. Both of Angela’s parents live on the West Coast, and she has
one younger brother who also lives in a different state. Angela has
limited contact with both her mother and brother and does not
have any contact with her father. Angela is obese and disclosed
a history of struggling with her weight and eating issues. She has
few friends, and those she does have live far away.
Angela has a long history of trauma in her life. She was sexually
abused between the ages of 9 and 21 by her father, sexually assaulted
at the age of 14 by a classmate in school, and mugged as a young
adult. There was domestic violence in the home, also perpetrated by
her father. Angela’s father is considered an upstanding member of
the community, and he is well liked and respected by others. No one
in Angela’s family believes that she was sexually abused, and her
father joined a “false memory syndrome” group and is outspoken
about that issue. There has been little discussion in her family about
what took place in the home while she was growing up.
Angela struggled with daily functioning and exhibited symptoms
of post-traumatic stress disorder (PTSD). She had a history
of cutting herself and binge eating and displayed some characteristics
of borderline personality disorder. Angela also mildly
dissociated when under duress. Angela suffered from depression
and anxiety and had trouble establishing new relationships, both
socially and at work. Although Angela has a stable job and was
able to complete her work each day, at times she became overwhelmed
by her emotions and retreated to the bathroom where
she cried and sometimes cut herself before returning to her workstation.
Angela relied on writing, artwork, and her cat for solace
and comfort. She was also very active outdoors, often hiking,
biking, and going on camping trips by herself. Her goals in life
were to own her own home, lose weight, enjoy relationships with
others, and find peace with her traumas.
As a result of the abuse she experienced, it was necessary to
begin treatment focusing heavily on establishing trust and a relationship
with the client. After 1 year of therapy, deeper process
work was being done around her traumas, and she was able to
open up much more. She disclosed more painful experiences to
the therapist and began expressing her feelings, including intense
anger at her family members.
Angela also joined a group for survivors of sexual violence in
the same program where she was receiving individual therapy.
She was thus able to meet other survivors and engage them in
relationship building and obtain support. Over time, she lost
100 pounds and made new friends, and her level of functioning
increased dramatically. Six months into the group, however, I
noticed boundary issues between the members of the group and
the group facilitator. After speaking with the group facilitator
about these concerns and others regarding her clinical judgment
and boundary crossing, the decision was made to terminate her.
As a new group facilitator began engaging the group, I noticed
that Angela was not sharing as much in her individual sessions
and, overall, seemed guarded. I tried on numerous occasions to
address the shift, and while Angela acknowledged that trust had
become an issue, she would not directly express her concerns or
feelings. After some discussion, I explained to Angela that while I
could not discuss the issues concerning the group facilitator, she
should feel free to talk about her feelings and concerns in general.
However, it became obvious that trust could not be rebuilt, particularly
in light of the professional boundary issues with the group
facilitator. I asked if she wanted to terminate counseling with me
and find a new therapist, and Angela agreed. I provided Angela
with three referrals so that she could continue her treatment. I
learned that Angela and the former group facilitator had become
friends and remained so after both had left the program in their
respective capacities.
Reflection Questions
activities as Veronica did. She went to school every day and did
not appear very different from other children in her area. It is
important to note that families in poverty-stricken countries like
Guatemala are deceived by traffickers who offer them money
equivalent to a year’s income in exchange for their children. All
the details of this case are not clear as of yet but it is believed that
the maternal aunt was working in conjunction with someone else.
9. Describe any additional personal reflections about this case.
This was a hard case to digest. It is one of those cases that you
end up taking home with you in your heart. This 13-year-old
girl has been through a lifetime of exploitation. For the first few
weeks she would just look at me as if she were looking right
through me. She needed a lot of coaxing to participate. Although
she still has a great deal of healing ahead of her, Veronica is in a
much better place and is making every effort to live a normal life.
Working With Survivors of Sexual Abuse and Trauma:
The Case of Angela
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
Knowledge of trauma and child sexual abuse was key as was
active listening, validation, boundary setting, and, at times,
confrontation.
2. Which theory or theories did you use to guide your practice?
I applied relational, cognitive behavioral, empowerment, and
strengths-based theories.
3. What were the identified strengths of the client(s)?
Angela’s strengths were her ability to persevere and be resilient,
as well as her ability to find time for self-reflection and
self-care. Despite everyone around her telling her otherwise,
she was still able to stand firm in the knowledge that she was
sexually abused and therefore needed to have clear boundaries
with those who did not believe her.
4. What were the identified challenges faced by the client(s)?
Angela’s challenges included an occasional inability to function
at work, self-harm, and isolation.
5. What were the agreed-upon goals to be met to address
the concern?
The goals were to increase functioning, enhance ability to
create and sustain relationships with others, reduce isolation,
address and increase self-esteem, refrain from cutting, and
work through early sexual trauma.
6. What local, state, or federal policies could (or did) affect
this situation?
The statute of limitations in both civil and criminal cases
affected Angela’s case.
7. How would you advocate for social change to positively
affect this case?
I would advocate with legislators in the state to eliminate the
statute of limitations so that survivors of sexual abuse could
prosecute and/or sue their perpetrator when they were ready.
8. Were there any legal or ethical issues present in the case?
If so, what were they and how were they addressed?
There were ethical issues regarding boundaries and dual
relationships. The group facilitator in this case was inappropriate
with her clients and became personal friends with this
particular client along with the other women in the group. I
addressed this by trying to work with the group facilitator, as
well as by encouraging her to discuss this in her off-site clinical
supervision. Because no change was occurring, eventually
the group facilitator was terminated.
9. How can evidence-based practice be integrated into this
situation?
The use of a sequenced, titrated approach using relational
theory to address complex PTSD is incredibly helpful, especially
for those survivors of sexual trauma with multiple
victimizations and difficulty with daily functioning.
10. Describe any additional personal reflections about this case.
As the individual therapist, this case was heartbreaking for
me. The relationship and trust I had built with this client was
destroyed, and I was placed in a very precarious position. The
client did not want to discuss the changing dynamic andclearly been influenced by the group facilitator, who was incredibly
friendly and outgoing. There was no other choice but termination,
and the realization that the damage could not be repaired was
disappointing. However, had I disclosed “my side” of what was
happening, I would have been making the same errors as the group
facilitator and involving myself in a dysfunctional and unhealthy
dynamic, including crossing boundaries—exactly what survivors
do not need. There are times when you must “swallow your pride”
to do what is right and best for the client, especially given the
different variables and considering the ethical issues at play.
Working With Survivors of Sexual Abuse and Trauma:
The Case of Brenna
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
I used reflective listening and reframing to Help Brenna in
setting goals and determining her unmet needs. I used knowledge
of local systems and social service agencies to provide
referrals and to secure needed services.
2. Which theory or theories did you use to guide your practice?
I utilized systems theory.
3. What were the identified strengths of the client(s)?
Brenna’s strengths were her resiliency and self-sufficiency.
Brenna viewed her desire to provide a better future for her
child as a strong motivating factor for changing her life.
4. What were the identified challenges faced by the client(s)?
Brenna lacked a familial support system and network of friends,
and she was socially isolated. Upon entry to the shelter, she lacked
medical care, employment, income, and housing. Brenna also struggled
with difficulty reading and writing. Brenna had experienced
trauma and violence in her past and would be raising her child alone.
5. What were the agreed-upon goals to be met to address the
concern?
Brenna and I agreed to secure medical care, a housing plan,
and a source of income. Brenna also set goals to improve her
mental health.
Working With Survivors of
Sexual Abuse and Trauma:
The Case of Angela
Angela is a 27-year-old, Caucasian female, who first came to
counseling to address her history of sexual abuse. She graduated
from college with a BS in chemistry and has since been employed
by pharmaceutical companies. After obtaining a new job, she relocated
to an apartment in an East Coast city where she knew no
one. Both of Angela’s parents live on the West Coast, and she has
one younger brother who also lives in a different state. Angela has
limited contact with both her mother and brother and does not
have any contact with her father. Angela is obese and disclosed
a history of struggling with her weight and eating issues. She has
few friends, and those she does have live far away.
Angela has a long history of trauma in her life. She was sexually
abused between the ages of 9 and 21 by her father, sexually assaulted
at the age of 14 by a classmate in school, and mugged as a young
adult. There was domestic violence in the home, also perpetrated by
her father. Angela’s father is considered an upstanding member of
the community, and he is well liked and respected by others. No one
in Angela’s family believes that she was sexually abused, and her
father joined a “false memory syndrome” group and is outspoken
about that issue. There has been little discussion in her family about
what took place in the home while she was growing up.
Angela struggled with daily functioning and exhibited symptoms
of post-traumatic stress disorder (PTSD). She had a history
of cutting herself and binge eating and displayed some characteristics
of borderline personality disorder. Angela also mildly
dissociated when under duress. Angela suffered from depression
and anxiety and had trouble establishing new relationships, both
socially and at work. Although Angela has a stable job and was
able to complete her work each day, at times she became overwhelmed
by her emotions and retreated to the bathroom where
she cried and sometimes cut herself before returning to her workstation.
Angela relied on writing, artwork, and her cat for solace
SOCIAL WORK CASE STUDIES: FOUNDATION YEAR
30
and comfort. She was also very active outdoors, often hiking,
biking, and going on camping trips by herself. Her goals in life
were to own her own home, lose weight, enjoy relationships with
others, and find peace with her traumas.
As a result of the abuse she experienced, it was necessary to
begin treatment focusing heavily on establishing trust and a relationship
with the client. After 1 year of therapy, deeper process
work was being done around her traumas, and she was able to
open up much more. She disclosed more painful experiences to
the therapist and began expressing her feelings, including intense
anger at her family members.
Angela also joined a group for survivors of sexual violence in
the same program where she was receiving individual therapy.
She was thus able to meet other survivors and engage them in
relationship building and obtain support. Over time, she lost
100 pounds and made new friends, and her level of functioning
increased dramatically. Six months into the group, however, I
noticed boundary issues between the members of the group and
the group facilitator. After speaking with the group facilitator
about these concerns and others regarding her clinical judgment
and boundary crossing, the decision was made to terminate her.
As a new group facilitator began engaging the group, I noticed
that Angela was not sharing as much in her individual sessions
and, overall, seemed guarded. I tried on numerous occasions to
address the shift, and while Angela acknowledged that trust had
become an issue, she would not directly express her concerns or
feelings. After some discussion, I explained to Angela that while I
could not discuss the issues concerning the group facilitator, she
should feel free to talk about her feelings and concerns in general.
However, it became obvious that trust could not be rebuilt, particularly
in light of the professional boundary issues with the group
facilitator. I asked if she wanted to terminate counseling with me
and find a new therapist, and Angela agreed. I provided Angela
with three referrals so that she could continue her treatment. I
learned that Angela and the former group facilitator had become
friends and remained so after both had left the program in their
respective capacities.
activities as Veronica did. She went to school every day and did
not appear very different from other children in her area. It is
important to note that families in poverty-stricken countries like
Guatemala are deceived by traffickers who offer them money
equivalent to a year’s income in exchange for their children. All
the details of this case are not clear as of yet but it is believed that
the maternal aunt was working in conjunction with someone else.
9. Describe any additional personal reflections about this case.
This was a hard case to digest. It is one of those cases that you
end up taking home with you in your heart. This 13-year-old
girl has been through a lifetime of exploitation. For the first few
weeks she would just look at me as if she were looking right
through me. She needed a lot of coaxing to participate. Although
she still has a great deal of healing ahead of her, Veronica is in a
much better place and is making every effort to live a normal life.
Working With Survivors of Sexual Abuse and Trauma:
The Case of Angela
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
Knowledge of trauma and child sexual abuse was key as was
active listening, validation, boundary setting, and, at times,
confrontation.
2. Which theory or theories did you use to guide your practice?
I applied relational, cognitive behavioral, empowerment, and
strengths-based theories.
3. What were the identified strengths of the client(s)?
Angela’s strengths were her ability to persevere and be resilient,
as well as her ability to find time for self-reflection and
self-care. Despite everyone around her telling her otherwise,
she was still able to stand firm in the knowledge that she was
sexually abused and therefore needed to have clear boundaries
with those who did not believe her.
4. What were the identified challenges faced by the client(s)?
Angela’s challenges included an occasional inability to function
at work, self-harm, and isolation.
5. What were the agreed-upon goals to be met to address
the concern?
The goals were to increase functioning, enhance ability to
create and sustain relationships with others, reduce isolation,
address and increase self-esteem, refrain from cutting, and
work through early sexual trauma.
6. What local, state, or federal policies could (or did) affect
this situation?
The statute of limitations in both civil and criminal cases
affected Angela’s case.
7. How would you advocate for social change to positively
affect this case?
I would advocate with legislators in the state to eliminate the
statute of limitations so that survivors of sexual abuse could
prosecute and/or sue their perpetrator when they were ready.
8. Were there any legal or ethical issues present in the case?
If so, what were they and how were they addressed?
There were ethical issues regarding boundaries and dual
relationships. The group facilitator in this case was inappropriate
with her clients and became personal friends with this
particular client along with the other women in the group. I
addressed this by trying to work with the group facilitator, as
well as by encouraging her to discuss this in her off-site clinical
supervision. Because no change was occurring, eventually
the group facilitator was terminated.
9. How can evidence-based practice be integrated into this
situation?
The use of a sequenced, titrated approach using relational
theory to address complex PTSD is incredibly helpful, especially
for those survivors of sexual trauma with multiple
victimizations and difficulty with daily functioning.
10. Describe any additional personal reflections about this case.
As the individual therapist, this case was heartbreaking for
me. The relationship and trust I had built with this client was
destroyed, and I was placed in a very precarious position. The
client did not want to discuss the changing dynamic and had
clearly been influenced by the group facilitator, who was incredibly
friendly and outgoing. There was no other choice but termination,
and the realization that the damage could not be repaired was
disappointing. However, had I disclosed “my side” of what was
happening, I would have been making the same errors as the group
facilitator and involving myself in a dysfunctional and unhealthy
dynamic, including crossing boundaries—exactly what survivors
do not need. There are times when you must “swallow your pride”
to do what is right and best for the client, especially given the
different variables and considering the ethical issues at play.
Working With Survivors of Sexual Abuse and Trauma:
The Case of Brenna
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
I used reflective listening and reframing to Help Brenna in
setting goals and determining her unmet needs. I used knowledge
of local systems and social service agencies to provide
referrals and to secure needed services.
2. Which theory or theories did you use to guide your practice?
I utilized systems theory.
3. What were the identified strengths of the client(s)?
Brenna’s strengths were her resiliency and self-sufficiency.
Brenna viewed her desire to provide a better future for her
child as a strong motivating factor for changing her life.
4. What were the identified challenges faced by the client(s)?
Brenna lacked a familial support system and network of friends,
and she was socially isolated. Upon entry to the shelter, she lacked
medical care, employment, income, and housing. Brenna also struggled
with difficulty reading and writing. Brenna had experienced
trauma and violence in her past and would be raising her child alone.
5. What were the agreed-upon goals to be met to address the
concern?
Brenna and I agreed to secure medical care, a housing plan,
and a source of income. Brenna also set goals to improve her
mental
6. What local, state, or federal policies could (or did) affect
this situation?
State policies regarding photo ID affected Brenna’s ability to
apply for various Helpance programs through Social Services.
Temporary Helpance for Needy Families (TANF) policies will
also affect her ability to obtain financial Helpance after giving
birth. Paternity is required on forms for TANF, and she may
need to explore domestic violence waivers when completing
TANF applications.
7. How would you advocate for social change to positively
affect this case?
I would advocate for improved Helpance to be offered through
Social Services. Brenna was often met with anger and frustration
at Social Services due to her difficulty reading and writing,
so she had given up on trying to secure medical care and financial
Helpance early in her pregnancy.
8. Were there any legal or ethical issues present in the case?
If so, what were they and how were they addressed?
Brenna and I discussed future plans for applying for TANF and
the impact the child’s paternity has on approval of the application.
We discussed the parental rights of Cameron and identified
resources for legal Helpance if needed in the future.
9. Describe any additional personal reflections about this case.
When working on a strict timeline, it is important to balance
client empowerment with health and safety.
Human Behavior and the Social Environment
Working With Children and Adolescents:
The Case of Dalia
1. What specific intervention strategies (skills, knowledge,
etc.) did you use to address this client situation?
This case required that active and reflective listening, reframing,
and validation be employed as part of the assessment, engagement,
and goal-setting process. In addition, working from the
strengths-based perspective and meeting the client system
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Project: Agency Visit
In order to function as change agents, social workers interact with others in a wide variety of organizations. Visiting a social work agency allows students of social work to get a glimpse of the form that these interactions may take.
For this Assignment, visit a nonprofit social service agency in your area and interview a social worker there.
By Day 7 of this week, you identify your agency and the social worker you will collaborate with. Your Final Project, submitted in Week 10 of the course, should focus on the following.
During the interview:
1. Focus on the social worker’s educational background and training.